Assistant Staff Officer

AHBRA BACKGROUND

The Approved Housing Bodies Regulatory Authority (AHBRA), established in February 2021, plays a crucial role in ensuring the effective governance, financial management, and performance of all voluntary and co-operative housing bodies. This oversight is in line with the Housing (Regulation of Approved Housing Bodies) Act 2019.

AHBRA's mission is to regulate Approved Housing Bodies (AHBs) to bolster governance and financial stability within the sector. This is particularly important for safeguarding the substantial public investment in social and affordable housing provided by AHBs.

By doing so, AHBRA offers reassurance to investors, tenants, the government, and the AHB sector itself, ensuring that social housing providers operate within a well-regulated and stable environment.

JOB SPECIFICATION

AHBRA seeks an Assistant Staff Officer to join its Corporate Services team and will hold a competition for the appointment of a person to this position which will hold the internal title of Corporate Services Administrator (Grade 4). The post is based in our offices in Dublin 2. AHBRA operates a Blended Working Policy.

Reporting to the Head of Corporate Services, the Assistant Staff Officer will contribute to a variety of work across the Corporate Services team, specifically supporting the Accounts and Payroll Executive. This role provides an opportunity for significant growth for individuals wishing to expand their knowledge, skills and expertise.

KEY DUTIES AND RESPONSIBILITIES

The key duties and responsibilities of the successful candidate will include:

• Providing support to the Accounts and Payroll Executive (Grade 5) in day-to-day operations

• Process invoices, purchase orders, queries, and associated documentation in line with approved policies and procedures

• Responsible for ordering and managing office supplies including stationery, canteen, cleaning, etc.

• General Corporate Services support such as:

o preparation of letters, documents, and reports

o record keeping, file management and scanning

o organisation and scheduling of appointments and meeting support

o database data entry and basic data analysis

• Ensure high levels of customer service, responding to queries and requests for information, and manage the receipt of applications, submissions, complaints, communications through multiple channels such as phone, mailboxes etc.

• Assist with the development and update of templates and procedure documents

• Provide general administrative assistance and support and other such duties as may be assigned from time to time

ESSENTIAL SKILLS:

• 12 months relevant administrative and/or finance experience

• Excellent attention to detail

• Proven organisational and time management skills

• Ability to effectively prioritise and manage workloads

• Proficiency in relevant technologies, IT systems, Microsoft Office

• Ability to work with confidentiality and discretion to a high degree

DESIRABLE CRITERIA:

• A third level qualification in a relevant discipline

• Experience of working in a similar organisation

Candidates must have unconditional authorisation to live and work in Ireland.

KEY COMPETENCIES FOR EFFECTIVE PERFORMANCE AT THIS GRADE

Applicants must demonstrate, by reference to specific achievements in their career to date, that they possess the following qualities, skills and knowledge required for the role of Assistant Staff Officer.

Interpersonal and Communication Skills

Excellent communication skills with the ability to develop and maintain good working relationships and communicate effectively with a wide range of audiences.

Teamwork

Fosters a collaborative team-working environment, working as part of a team to ensure delivery of plans and schedules, sharing information and knowledge as appropriate.

Delivery of Results

Able to plan and prioritise work effectively while proactively identifying areas for improvement and developing practical suggestions for their implementation.

Analysis and Decision Making

Able to assess information regarding a problem, analyse the information and propose a solution.

Specialist Knowledge

Demonstrates the capacity to maintain and develop the technical and corporate knowledge required for the role, including relevant systems and corporate policies, while understanding the role’s objectives and pursuing continuous self-development to enhance performance.

PAY SCALE

Assistant Staff Officer Scale (Grade 4)

€36,113 – €38,240 – €41,259 – €43,241 – €44,975 – €46,653 – €48,917 – €50,557 – €52,239 – €53,829 LSI1 – €55,460 LSI2

1 After 3 years satisfactory service at the maximum.

2 After 6 years satisfactory service at the maximum.

Important Note

New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment, the successful candidate is a currently serving civil/public servant.

Eligibility to compete

Eligible candidates must be:

a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or

b) A citizen of the United Kingdom (UK); or

c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

d) A non-EEA citizen who has a stamp 4 visa; or

e) A person awarded international protection under the International Protection Act 2015, or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or

f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa

BLENDED WORKING

AHBRA is committed to excellence in the delivery of our broad range of services and to the quality of our customer service. In this context, AHBRA have implemented a blended working policy while maintaining our commitment to the delivery of the highest standard of services. All employees are entitled to apply for blended working of up to 40% remote working in the probationary period and 60% once probation is successfully completed.

HOURS OF ATTENDANCE

The standard business hours for AHBRA are 9am to 5pm, Monday to Friday.

ANNUAL LEAVE

The annual leave for this role is 22 days, increasing over time depending on service. This is based on a five-day week and is exclusive of statutory public holidays.

OTHER BENEFITS OF WORKING FOR AHBRA

• A permanent pensionable position

• Flexible working hours within defined limits

• Annual leave of 22 days increasing over time depending on service

• A public sector salary with incremental pay progression (Grade 4 scale)

• Personal development opportunities through employer sponsored academic education, paid study leaves and in-house training and development programmes

• Dynamic and interactive work environment

• Career progression opportunities

• Facilitation of Taxsaver travel tickets and Bike to Work Scheme

• Bike parking onsite

• Modern city centre office, located near Merrion Square, Dublin 2, which is easily accessible by DART, and many bus routes