Assistant Staff Officer (Grade IV)

The Role

The Assistant Staff Officer is a support or supervisory position within the Council and is assigned responsibility for the day-to-day operation of a work area, section or team.

The Assistant Staff Officer works as part of a team, supporting managers and colleagues to meet work goals and objectives and to deliver quality services to internal and external customers.

The post holder will be responsible for the implementation of work programmes to achieve goals and targets set out in Departmental and Team Plans.

The Assistant Staff Officer is expected to carry out their duties in a manner that enhances public trust and confidence and ensures impartial decision making. Notwithstanding the requirements of the post, successful applicants may be assigned at any time to any service area/role within the Mayo County Council’s administrative area.

Qualifications

Candidates shall be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Panel A - Confined to local authority sector

Each candidate must, on the latest date for receipt of completed application forms:

a)     Be a serving employee in a Local Authority or Regional Assembly (if applicable) and have not less than two years’ satisfactory experience in a post of Clerical Officer or analogous post.

Panel B - Open

Each candidate must, on the latest date for receipt of completed application forms:

a)     Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five (5) subjects (or four (4) if Irish is included) from the approved list of subjects in the Department of Education established Leaving Certificate Examination or Leaving Certificate Vocational Programme including Irish and/or English and one of the following: Mathematics, Accounting, Business Organisation or Economics, and

have obtained at least Grade C (or Honours) in Higher Level (or Honours) papers in three (3) subjects in that examination (or two (2) subjects if Irish and/or one of the following is included: Mathematics, Accounting, Business Organisation or Economics)

or

b)     Have obtained a comparable standard in an equivalent examination,

or

c)     Hold a third level qualification of at least degree standard.

Panel C - Confined to employees of Mayo County Council

Each candidate must, on the latest date for receipt of completed application forms.

In the event that an offer of employment is made, the candidate will be required to submit all relevant Educational Qualifications to meet the requirements above.

Candidates must, by the date of any job offer, be:

a)     A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein, and Norway; or

A panel will be formed from qualified candidates from which permanent and temporary appointments may be made. This is a pensionable whole-time position on the basis of a 35-hour 5-day week.

The salary shall be fully inclusive and shall be as determined from time to time. The holder of the position shall pay to the Local Authority any fees or other monies (other than inclusive salary) payable to or received by such holder by virtue of the position or in respect of services, which are required by or under any enactment to perform.

The duties of the post are to give to the local authority, and 

a)     such other local authorities or bodies for which the Chief Executive, for the purposes of the Local Government Acts 2001 and 2014, is Chief Executive, and

b)     to any other local authority or body with which an agreement has been made by the local authority, or by any of the authorities or bodies mentioned in subparagraph (a) of this paragraph under the general direction and supervision of the Chief Executive or such other employee as the Chief Executive may from time to time determine, such appropriate services of an executive, administrative or management nature as may be required by any local authority or body hereinbefore mentioned in the exercise and performance of any of its powers, functions and duties to exercise such powers, functions and duties as may be delegated to him / her by the Chief Executive from time to time, including the duty of servicing all committees that may be established by any such local authority or body. The post holder will, if required, act for an employee of a higher level if qualified to do so.

The following are among the principal duties envisaged:

a)     To support the line manager to ensure the section or department work programmes are implemented to deliver on the Council’s Corporate Plan and operational matters.

b)     To communicate and liaise effectively with employees, supervisors and line managers in other sections, and customers in relation to operational matters for their section or area of works.

c)     To prepare reports, correspondence, and other documents as necessary.

d)     Use all technology and equipment as required.

e)     To provide assistance and support in the delivery of projects as required.

f)      To ensure high levels of customer service, responding to queries and requests for information in a professional and courteous and timely manner.

h)     To supervise employees within their team or programmes of work within their area of responsibility, providing support to team members or colleagues as required and through participation in the Performance Management Development System.

j)       To participate in corporate activities and responsibilities appropriate to the grade.

Candidates for the post must demonstrate that they have competency and skills in the following areas. Application forms should include two practical examples which demonstrates these competencies. Interviews will be competency based and marks will be awarded under these skills sets.

Purpose & Change

·        Understands the team’s purpose and priorities and shows commitment to these.

·       The ability to ensure their work contributes to meeting the Departments purpose and priorities.

·       Develops and maintains positive, productive and beneficial working relationships.

·        Understands and implements change and demonstrates flexibility and openness to change and new challenges.

Delivering Results

·       Contribute to delivery of high-quality service and customer care standards.

·       Plan and organize workloads in order to meet deadlines.

·       Identify problems and contribute to solutions.

·       Co-operate with decisions and implement solutions.

·        Be open to take on new challenges or responsibilities.

Performance Through People

·       Demonstrate ability to engage with staff and work as part of a team.

·       Demonstrate ability to build and maintain positive working relationships.

·       Ability to resolve conflict situations.

·       Preliminary interviews to determine qualified candidates, after which a selected number of the qualified candidates are called back for final interview.

Mayo County Council is committed to offering meaningful feedback to candidates who request it, and to dealing with such requests in a timely and efficient manner, in accordance with Mayo County Council Interview and Selection Review Procedure. Please see our website for full details of procedure www.mayo.ie/careers/current-vacancies.

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Each candidate will be required to submit as references the names and addresses of two responsible persons to whom they are well known but not related. Candidates will be required to submit documentary evidence to the Local Authority in support of their application.