Assistant Staff Officer

Main Duties

The main duties include:

• Implement agreed procedures, schemes and policies

• Assess applications and submissions

• Liaise with Stakeholders, e.g. Department of Housing, Local Government and Heritage, Local Authorities and AHBs as and when required

• Organise and schedule appointments

• Service and attend meetings as required

• Process Payments using Access, Excel and Sage

• Manage visitors, incoming calls, post and assist with public queries

• Respond to queries and/or requests for information (telephone, post or email)

• General administrative support such as:

o preparation of letters, documents and reports

o inputting of data into spreadsheets and databases, basic data analysis and drafting reports

o record keeping, file management, minute taking, and scanning

• Assist with the development and update of templates and guidance documents

• Undertake other specific functions as required by The Housing Agency

Personal / Educational Requirements

The successful candidate will demonstrate the following:

• A minimum of one-year relevant experience in an administrative role

Desirable Attributes

The ideal candidate will also have:

• Good understanding of Social Housing Policy/Practice in Ireland

• Excellent communication skills

• Excellent computer skills, specifically MS Office Suite

• Ability to work on own initiative, but also as part of a team

• Excellent organisational and problem-solving skills

Competencies

• Communication Skills – Excellent communication skills with the ability to develop and maintain good working relationships and communicate effectively with a wide range of audiences

• Teamwork – Fosters a collaborative team-working environment, working as part of a team to ensure delivery of plans and schedules, sharing information and knowledge as appropriate

• Organisational Skills – Able to plan, prioritise, organise and schedule work/tasks to ensure that they are completed on time and to specification

• Problem Solving – Able to assess information regarding a problem, analyse the information and propose a solution

• Specialist Knowledge – A good knowledge of Social Housing Policy/Practice in Ireland

Salary Scale – Assistant Staff Officer LA Scales

(Scale effective as of February 1st 2026)

€36,113 – €38,240 – €41,259 – €43,241 – €44,975 – €46,653 – €48,917 – €50,557 – €52,239

LSI1 €53,829

LSI2 €55,460

New entrants will be appointed on the first point of the scale in line with government policy. Different terms and conditions may apply if immediately before appointment you are a currently serving civil/public servant.

Eligibility to Compete

Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA). The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreements may also apply. To qualify candidates must be citizens of the EEA by the date of any job offer. Eligible candidates must be:

a) A citizen of the European Economic Area. The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or

b) A citizen of the United Kingdom (UK); or

c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

d) A non-EEA citizen who is a spouse or child of an EEA or Swiss citizen and has a stamp 4 visa; or

e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or

f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or Switzerland and has a stamp 4 visa.

Closing Date

Closing date for Receipt of Applications is – 12 noon on Thursday February 12th, 2026

Application Procedure

Candidates must provide:

a) a completed Housing Agency application form

b) all sections of the application form must be completed

c) applications should be typed and submitted via email in PDF format to recruitment@housingagency.ie

d) applicants will be short-listed based on the information supplied

e) incomplete applications will not be considered for shortlisting

f) applications will not be accepted under any circumstances after the closing date and time

g) canvassing by or on behalf of the applicant will automatically disqualify