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Assistant Supply Chain Business Partner


Role: Assistant Inbound Supply Chain Business Partner
Purpose of role: To be an on-site point of engagement between B&M and Inbound Supply Chain
Reports to: Inbound SC Business Partner
Based: Dublin

Key Responsibilities:

  • To be the assistant to the Business Partner for the internal customers of Inbound Supply Chain, principally B&M and deputizing for the BP where appropriate.
  • To be the nominated point of contact for those B&M department colleagues based in Dublin or Reading.
  • Provide the primary communication link between the Inbound Operations, Commercial and Origin teams and all assigned B&M teams
  • To be a dedicated focal point for Inbound customer service for every assigned department covering all relevant origins and destinations
  • To monitor and analyse the flow of department stock from the point of supplier booking through to delivery into destination depot
  • Communicate as required any exceptions to required handover dates, shipment dates or required delivery dates with impact statements.
  • Understand department objectives and priorities for the operating year and from season to season
  • To balance the objectives of the internal customer with the objectives of the Supply Chain Director and his team
  • To assist in providing subject matter expertise to all departments with regards planning, costing and monitoring their Inbound controlled flows
  • To assist in provide all necessary face to face training, guidance and advise to B&M teams relating to any Inbound supply chain related activities eg: new supplier set up, Asian national holiday PO planning, expediting /slowing stock to meet business priorities
  • To produce and assist in delivery of department level reporting on key inbound related service metrics eg: OTIF
  • Provide other Inbound teams with richer insight into department priorities ensuring all departments are treated fairly and we have a joined up business wide approach to daily/weekly/monthly planning.
  • Split between BDO and RBO would evolve in line with roll out of any changes associated with Global Buying structure
  • Role would ideally be embedded in an assigned department seating area to maximise proximity and mutual understanding
  • Assisting departments with relevant vendor queries and challenges and presenting solutions to problems.
  • Working seamlessly with our Supply Chain teams at origin and the Operations and Commercial teams in UK and ROI.

The ideal individual will have:

  • Customer facing experience within a Retail/FMCG/Supply Chain head office environment with a minimum 1 -3 years in a similar / relevant role
  • Good working knowledge of global supply chain process and procedure ideally within garments sector
  • A good understanding of how buying and merchandising teams work and their measures of success
  • The ability to thrive in a fast moving pressurized retail environment
  • A proven track record in improving customer engagement and satisfaction within previous roles
  • Excellent planning skills and be able to think and plan in advance.
  • Experience of large multinational network operations
  • Excellent skills in MS Word, Excel, Outlook and PowerPoint.
  • A digital mind set and appetite to embrace new technology solutions
  • Attention to detail and accuracy.
  • Excellent communication skills both written and verbal.
  • Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
  • A flexible approach to work and be capable of managing priorities.
  • Strong diplomacy skills and be prepared to deliver both good and bad news in an even handed manner
  • Excellent all round problem solving & influencing skills
  • Ability to work on own initiative away from most other Inbound team colleagues
  • Commercially focused considering end to end impacts on all stakeholders
  • Ability to work cross functionally within a team

Core Skills

  • Educated to degree level with 1+ years of experience in a similar or equivalent role
  • Experience working in a retail or FMCG focused head office environment highly desirable
  • Advanced Microsoft Office skills - particularly Excel and Powerpoint
  • Amazing analytical skills and a star of data manipulation
  • Excellent organisational, prioritisation and time management skills
  • Ability to review and design new process that will deliver beneficial change
  • Cultural awareness and sensitivity
  • Excellent problem solving, tactical thinking and planning skills
  • Relationship builder both internally and externally with strong influencing skills
  • Experience of working in a fast paced supply chain environment
  • Strong administrative skills
  • Effective communicator
  • 2nd language skills a benefit

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