Attendant

The National College of Art & Design wishes to recruit 2 capable and enthusiastic Attendants.

The successful applicants will join a busy team which provides the first point of contact to the variety of visitors to the College campus. Candidates should have experience in engaging with the public, taking enquiries and working as part of a team.

The successful candidate will work as part of a team which provides security and services on the campus throughout the day. Staff must be flexible and willing to work a variety of shifts, with occasional weekend work and overtime.

We may form a panel from this process.

Contract: Specified purpose contract covering staff leave starting 16th June 2025 until 5th September 2025

Salary: Attendant New Entrant Salary Scale: €600.15 - €761.04 per week plus shift allowance*

*Candidates should note that as per Department of Public Expenditure, NDP Delivery and Reform guidelines, entry will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant.

Annual Leave: Annual Leave will be 22 working days per annum (pro-rata in respect of shorter periods). This leave is exclusive of public holidays.

Hours of Attendance: The successful candidate will be required to work a shift system 8.00am to 4.00pm or 2.00pm to 10.00pm. (Monday to Friday)

Location: This position is ordinarily based at the NCAD Campus, 100 Thomas Street, Dublin 8.

Principal Duties & Responsibilities

• To staff entrances, ensuring security, directing and assisting visitors, receiving/checking deliveries and outgoing materials and goods
• To arrange classrooms, lecture theatres and ancillary spaces as required
• To be the first point of contact for visitors to the campus
• To answer phone enquiries when the switchboard cannot, providing information on general enquiries and/or forwarding to relevant staff/departments as appropriate
• To handle all incoming and outgoing post, both internal and external
• To carry out any other appropriate duties as may be requested by the Head Attendant
• To observe fire and safety regulations at all times

Selection Criteria

Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria.

Mandatory

• Previous experience of working in a public facing service role
• Strong communication and team working skills
• Ability to prioritise and organise workload
• Experience in managing and responding to a wide range of requests in a busy environment
• Ability to work on one’s own initiative as well as part of a team
• Flexibility in availability
• Available to work on a variety of shift patterns

Desirable

• Experience of working with a student population would be an advantage