Biomedical Service Engineer

Biomedical Service Engineer – (Job Ref: 26N/BMSE)

Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Biomedical Service Engineer within our Customer Support team. 

What does the Service Engineering team do?

The service engineering team support a large network of both internal and external customers. The team have expertise on a variety of medical devices, providing Engineering/technical support and service contract support to end users. The team works with Regional Randox Service teams worldwide so occasional travel is required. The team is made up of staff from multiple Engineering disciplines ensuring we have the depth of knowledge required to support our customers.

Location: Randox Science Park, 30 Randalstown Road, Antrim, BT41 4FL.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week, Monday to Friday from 08.40 to 17.20, with potential for longer days Monday to Thursday and a half day on a Friday. 

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Biomedical Service Engineer role involve?

This role is responsible for the servicing and maintenance of medical devices and related products. Key duties of the role include: 

• Routine servicing and preventative maintenance of analysers and associated equipment within Randox and in the field.
• Establishment of routine maintenance schedules.
• Development of procedures and support associated with new products.
• Emergency breakdown repair of analysers within Randox and in the field.
• Installation, commissioning, and set-up of analyser equipment.
• Providing technical support by phone and e-mail to Randox customers.
• Providing technical support for analyser development.
• The quality control of analysers prior to product release.
• The training of Randox and distributor personnel in analysers servicing procedures.
• The performance of all tasks within the departmental ISO framework.
• Travel internationally to support Randox customers with installations, breakdown repair and preventative maintenance. 

Who can apply?

Essential criteria:

• Engineering qualification or equivalent accredited apprenticeship.
• Strong communication skills. 
• Flexibility for international travel. 
• A full UK driving licence.

Desirable:

• Experience with computer hardware.
• Bachelors degree or higher in an engineering discipline. 
• Experience in a variety of medical instrumentation.
• Experience in engineering.
• Experience with clinical chemistry analysers and applications knowledge.