Booking Administrator

Alliance Medical are currently recruiting a Booking Administrator to join our bookings team based in our Head Office in Raheen, Limerick. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.

Working hours: 37.5 hrs pw

Monday to Friday 8.30am - 5pm

This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting. This role includes regular, repetitive duties where accuracy and efficiency are key.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Maintain professional relationships with staff, consultants, and patients.
• Comply with Health & Safety, data protection, and fire regulations.
• Ensure confidentiality and proper handling of sensitive information.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training