Boutique Supervisor

GET TO KNOW US

At Bottega Veneta, we believe in the power of individuality and the strength of craftsmanship. Since 1966, the House has embodied a philosophy of quiet luxury — where creativity speaks through materials, technique, and timeless design.

As part of the Kering Group, we are driven by a culture of excellence, empowerment, and entrepreneurial spirit. We invest in people who are passionate, curious, and committed to creating meaningful client experiences.

If you are inspired by craftsmanship and thrive in an environment where authenticity matters, we would love to meet you.

KNOW THE ROLE

As Boutique Supervisor, you will play a key leadership role within our department store concession, supporting the Store Manager in shaping a high-performing and collaborative team.

You will lead from the front — setting the tone on the shop floor, elevating client experience, and driving a culture of ownership and excellence.

This is an opportunity for a strong retail professional ready to take the next step in leadership while remaining close to clients and commercial performance.

Responsibilities include:

• Inspire and guide the team to deliver exceptional, personalised service
• Support the overall commercial performance of the concession
• Build and nurture long-term client relationships
• Coach and develop team members through ongoing feedback
• Ensure impeccable brand presentation and operational excellence
• Act as a brand ambassador within a dynamic, multi-brand environment

KNOW WHAT WE'RE LOOKING FOR

• Luxury retail experience with supervisory or senior sales exposure
• A natural leader with strong presence and credibility on the shop floor
• Commercially aware and results-oriented
• Passionate about client engagement and relationship-building
• Confident communicator with strong interpersonal skills
• Adaptable and resilient in a fast-paced environment
  
  

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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