Branch Administrator

Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services.

Beyond its core, the Group has embraced growth and diversification, skilfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands - Heitons Steel, Panelling Centre, Proline, Sitetech and HSS, each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.

Principle Objective

The Branch Administrator will provide efficient and accurate administrative support to the Branch Manager and branch team, ensuring high standards of customer service and operational excellence in line with Chadwicks Group policies. This role includes responsibility for key financial and administrative processes within the branch.

Knowledge & Experience

• Excellent written and numerical skills
• Previous administration experience in a fast-paced environment
• Knowledge of accounting
• Strong IT literacy, including Microsoft Office and ability to learn new systems quickly
• Health and Safety compliance experience
• Commercial awareness and numeracy skills

Key Responsibilities

• Provide efficient and accurate administrative support to the branch, including all paperwork, filing, scanning, etc.
• Supporting counter sales as necessary.
• Manage daily cash office operations: cashing up, end-of-day cash counts, lodgements, floats, petty cash, and admin related to cash management
• Oversee booking in of goods, supplier invoice queries, review of purchase orders (partial/cancelled), and e-procurement processes
• Maintain branch records for time & attendance, absence management, training, maintenance accounts, and stationary.
• Support stock management, margin reviews, and aged stock oversight.
• Ensure high standards of customer service, health & safety compliance, and shop floor presentation.
• Build strong customer relationships and work closely with branch and sales teams.
• Implement company policies, safeguard company property, and adapt to change in a fast-paced environment.

Essential Competencies

• Excellent interpersonal and communication skills (oral and written)
• Strong organisation skills and attention to detail
• Ability to prioritise workload and adapt to evolving role requirements
• Effective team working and networking skills
• Innovative and forward-thinking approach
• Positive and enthusiastic attitude
• Confidentiality, tact, and diplomacy
• IT literacy and ability to handle analytical data

Contract Type

• Permanent
• Full time 39-hour contract
• Working week Monday to Friday

Our Benefits Include

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme 
• Paid Maternity and Paternity Leave 
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme 
• Colleague Discount
• Educational Assistance 
• Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.