Branch Customer Service Administrators

Job Title: Branch Customer Service Administrators

Salary: €27,500 per year

Hourly: €14.59/hour

Length of Contract: 11 months initially

Hours: Monday to Friday (9 am-5:15 pm)

Locations: Nationwide

Currently seeking multiple Branch Customer Service Administrators for a leading banking institution across Ireland.

This is an entry-level role where no banking experience is required.

This role is suitable for anyone with retail or hospitality experience that is looking to kick start their career in banking!

We are seeking career changers, recent graduates or anyone that is looking to take their retail or hospitality experience to the next level and progress their career.

Full training will be provided with fantastic career progression opportunities.

A day in the life of a Bank Customer Service Administrator:

● Supports the day-to-day operation of customer service within the branch.

● Provides an excellent level of customer service, both over the phone and face-to-face conversations.

● Perform cash administration duties, promoting, balancing, and efficient daily maintenance of ATM.

● Assist the Branch Lead and wider territory team with key customer relationships.

● Assist with retaining existing business and actively contribute to growing new business across all customer segmentation profiles in line with agreed branch requirements.

● Interact with customers in relation to the banks products and services.

● Adhere to all bank policies and procedures

● Perform various roles in the branch on a rotation schedule on an ongoing basis.

● Adhoc administration as required

Key skill sets required:

● Strong interpersonal and communication skills

● Relevant customer service experience.

● Leaving certificate completed with a Pass in Ordinary Level Maths and English or a Level 7 Degree completed, or 10 years relevant work experience.

● Flexibility in traveling to other branches in nearby areas.

If you feel that this is the right role for you click Apply Now to submit your CV and cover note today!

Branch locations:

• Dublin North
• Dublin South
• Wicklow
• Donegal
• Sligo
• Mayo
• Roscommon
• Longford
• Galway
• Westmeath
• Limerick city
• Clare
• Laois
• Offaly
• Cavan
• Monaghan
• Meath
• Kildare
• Louth
• Cork city
• Cork county
• Kerry
• Tipperary
• Wexford
• Waterford
• Kilkenny