Branch Manager

BestDrive are experts in automotive parts repair including tires, brakes, exhausts and much more, as well as offering a robust car servicing and Pre-NCT checking facility. With over 30 branches across Ireland we are a Continental Company. We aim to be fully digitized offering the best technical/software equipment available on the Market. BestDrive are also leading the way in the service, maintenance and tyre replacement for EV and Hybrid cars. We have comprehensive training, including a fully equipped training facility to enhance careers within the motor industry.

Job Purpose:

The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets

within his/her branch.

Key Tasks Required:

Operational Management

• Planning, organising, staffing, directing and controlling of all branch staff
• Maximise the branch's potential by ensuring all branch and financial targets are met
• Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management
• Maintain all costs within targeted figures
• Regularly review all costs and look for opportunities to reduce
• Ensure all stock is maintained and regularly audited

Staff Management

• Identify recruitment needs within budget and process with support from Human Resources Department
• Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance
• Coach and motivate branch staff to ensure they meet business demand and targets set
• Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

Business Development

• Promote at every opportunity to existing and potential customers the range of services that we provide
• Develop relationships with existing and potential customers to retain and grow branch business
• Bring forward ideas/suggestions for new products or services that could generate additional revenue
• Responsible for entire branch performance reporting weekly sales to area manager

Quality Management

• Responsible of the housekeeping of the branch
• Responsible for staff uniform compliance
• To deliver excellent customer service at all times (phone/face to face)
• Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.

Health and Safety Management

• Ensure full compliance by all floor staff with health and safety/environmental policies and procedures
• Ensure full compliance by all floor staff with safety/environmental legislation.
• Promote and be a role model for safety in the Branch
• Report all breaches of safety policies/procedures and legislation to the Branch Manager

Essential - you must have motor industry knowledge

Benefits

• Twenty Three days annual leave
• Branch Margin Bonus
• Q Bonus
• Company Branch Vehicle
• EAP program
• Sick Pay Scheme
• Company Pension
• Bike to work scheme
• Uniform provided