Buildings Support Officer

Role Description:

Due to transition within the Team, a Buildings Support officer, Grade VI, is now required for the ETBI Buildings and Climate Team. The Buildings Support Officer will report to the Buildings Officer and will be responsible for liaising with DFHERIS, DoEY, SOLAS, ETBs, SEAI, OGP and other Government Departments, and provide enhanced support to the Buildings Section in ETBI; including, but not limited to Buildings, Property, Climate Action, Sustainability and Procurement. Duties will also include, responsibility for organising and managing events, both internally and externally, including giving presentations on various subjects associated with the role.

Main Duties

The role of the Buildings Support Officer will include (but not limited to) the following:

• Provide support to the Buildings & Property Forum, Procurement Forum and Climate & Sustainability Forum and for the ETB sector, contributing to the development and implementation of ETBI strategy in these areas.

• Support ETBI engagement with procurement initiatives, ensuring an ETB-wide consistent approach and compliance with national procurement requirements.

• Build and maintain effective working relationships with internal and external stakeholders (including DFHERIS, DoEY, ETBs, SOLAS, SEAI and other funding agents) and represent ETBI/ETB sector interests, as appropriate.

• Provide administrative and operational support, including planning and prioritising work, efficient management of role-related tasks, and maximising the use of technology to improve service quality and efficiency.

• Support the Buildings Officer and the ETB sector with meetings, events, conferences, working group and forum coordination (internal and external), including engagement with sector and external stakeholders.

• Develop, deliver and support energy and sustainability courses and/or advice to the ETB sector, as required and under the direction of the Buildings Officer.

• Support ETBI in achieving appropriate governance, compliance, controls and performance measures to deliver efficient, high-value services consistently.

• Develop, in conjunction with ETBI management, KPIs appropriate to capital projects within the ETB sector and support achievement against agreed targets.

• Maintain accurate administrative and financial records, including compiling and managing records on spending against PM Services within ETBs.

• Generating reports as required and submission to SOLAS, DoEY as required.

• Disseminating timely reports to the Executive, Board and other stakeholders, as required.

• Attend conferences and trade shows as required and represent ETBI and the ETBs.

• Ensure regular two-way communication between line management and senior management and undertake other related duties as required.

• Provide administrative support to the ETB sector

• Provide support to the procurement team, as directed, from time to time

• Plan and prioritise work in terms of importance, timescales, changing requirements and other resource constraints

• Explore and support enhanced ways of collaboration as a sector to deliver on sectoral procurement initiatives e.g. hubs of expertise, development of ETB led frameworks through EPS.

This job description is intended to give a general description of the duties assigned and this not intended to be either restrictive or definitive and may be amended to reflect duties appropriate to the Grade of the successful candidate.

Competencies Required:

The Buildings Support Officer will be required to show evidence of the following competencies:

Leadership

Inspiring and energising others to achieve personal and organisational success.

• Creates team spirit and helps direct individuals towards the achievement of the team and organisational goals.

• Works as part of the team to facilitate high performance, developing clear and realistic objectives and addressing any performance issues if they arise.

• Provides clear information and advice as to what is required of the team.

• Strives to develop and implement new ways of working effectively to meet objectives.

• Leads the forums / groups as required

• Lead the team by example, coaching and supporting individuals as required.

• Places high performance on staff development, training and maximizing skills and capacity of team.

• Takes a stand on issues he/she feels strongly about but supports a decision once it is made.

• Accepts accountability for own actions and maintains a positive outlook.

• Conveys a positive outlook even during periods of stress or change.

• Accepts responsibility and holds themselves accountable for getting things done.

• Quickly adapts to changing priorities/decisions, demonstrating support for the team and organisational goals.

Developing Self and Others

Finding ways to keep skills current and maintain up-to-date knowledge of specific and broad-range topics; providing developmental opportunities to others and taking ownership of own learning and others.

• Promotes information sharing within the team and encourages learning as integral to the team’s daily activities.

• Provides time for the team to share information from a variety of sources, demonstrating that learning is integral to work.

• Surrenders interesting jobs to others to help broaden and strengthen their capabilities.

• Exchanges information with a wide range of contacts to keep abreast of new ideas, technology etc.

• Take responsibility for their own learning.

• Listens to feedback and makes appropriate changes.

• Finds expedient ways to develop new skills in the absence of formal training

• Shows a genuine interest and time commitment to developing their own skills and knowledge.

• Admits to, takes responsibility for, and learns from their own mistakes.

Innovation & Creative Thinking

Generating and implementing creative solutions to achieve ETBI Strategic goals, conceptualising and articulating future opportunities and trends.

• Assists the team in the development of new ideas and ways to work.

• Considers how new ideas/trends may affect the team.

• Shares new ideas/trends with the team, asking how those trends could be turned into opportunities for the team.

• Engages others in “what if” thinking to encourage them to find new and better ways of working.

• Provides time for brainstorming and the sharing of ideas.

• Stays informed and find more effective ways of working.

• Asks questions, reads etc. To stay well informed

• Thinks “outside the box” and is not constrained by traditional ways of doing things.

• Offers suggestions to improve the ways things are done.

• Takes the initiative to try new things.

Learner & Stakeholder Focus

Maintaining learner/stakeholder focus, understanding their needs, providing realistic commitments, and taking responsibility for delivering on those commitments.

• Works with the team to develop a better understanding of the learner or stakeholders’ circumstances to provide the most effective service.

• Engages with stakeholders whenever possible to better understand their business and build relationships.

• Works with the team to ensure that learners/stakeholders are kept informed as their requests are being managed.

• Seeks feedback from learners/stakeholders, listening and responding positively to suggestions and criticisms.

• Demonstrates awareness of their own ability to impact the learner or the stakeholder

• Asks questions to clarify the learner’s/stakeholder’s needs.

• Provides realistic expectations at the outset of an interaction to build confidence and trust.

• Goes out of their way to help the learner or stakeholder and offers alternate solutions where the request is impossible to meet.

• Answers learner/stakeholder questions or helps them to find the answer elsewhere.

• Provides personal attention to ensure each learner/stakeholder feels treated as an individual.

Results Focused and Business Aware

Maintaining a focus on the important issues to achieve and improve results and awareness, applying sound business principles and effective operational practices to drive a successful outcome.

• Takes responsibility and is accountable for the delivery of agreed objectives.

• Successfully manages a range of different projects and work activities at the same time.

• Structures and organises their own and others work effectively.

• Is logical and pragmatic in approach, delivering the best possible results with the resources available.

• Delegates work effectively, providing clear information and evidence as to what is required.

• Proactively identifies areas for improvement and develops practical suggestions for their implementation.

• Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively.

• Applies appropriate systems/processes to enable quality checking of all activities and outputs.

• Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers.

• Works to and meets tight deadlines.

• Applies extra effort and a positive attitude to handle periods of high demand.

Communication

Exchanging information and ideas with others to promote effective discussion and decision-making; promoting two-way communication.

• Builds and maintains contact with colleagues and other stakeholders to assist in performing role.

• Acts as an effective link between sector, ETBI senior management and external stakeholders.

• Encourages open and constructive discussions around work issues.

• Projects conviction, gaining buy-in by outlining relevant information and selling the benefits.

• Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances.

• Presents information clearly, concisely and confidently when speaking and in writing.

• Knowledge of SharePoint and file management systems

Specialist Knowledge, Expertise and Self Development

• Demonstrates an understanding of relevant policies, standards, processes and procedures of awarding bodies

• Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of ETBI and the ETB sector.

• Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work.

• Focuses on self-development, striving to improve performance.

Essential Requirements

The successful candidate will:

• Have at least two years in a Grade IV, or higher post, or equivalent, in the Education and Training Sector.

• A qualification at Level 7 or above on the National Framework of Qualifications, or its equivalent, and/or significant relevant work experience in the area of Sustainability, Environment, or associated fields.

Desirable experience, skills and attributes:

• Excellent written communication skills.

• Highly developed analytical skills: Ability to collect and analyse large amounts of information from different sources efficiently and effectively

• Highly developed observation skills: ability to work in a highly accurate manner, paying close attention to detail and keeping records of their work.

• A good level of experience or knowledge of ETBs and their work.

• Demonstrated experience of engaging productively as team member and team lead with internal and external stakeholders, individually and collectively, in operational and project settings.

• Demonstrated adaptability, flexibility, resilience, and ability to work effectively under pressure to consistently meet targets.

• Substantial experience of project and programme management with an associated track-record of excellence in timely execution and successful completion.

• Experience of training / presentation skills

• Knowledge of Procurement, including eTenders platform, OGP services contracts and CWMF – Works and Works related contracts

NOTE: Qualifications/eligibility may not be verified by ETBI until the final stage of the process. Therefore, those candidates who do not possess the eligibility requirements, and proceed with their application, are putting themselves to unnecessary effort/expense and will not be offered a position from this campaign. An invitation to tests, interview or any element of the selection process is not acceptance of eligibility.

Health

A candidate for, and any person holding, the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Candidates must:

• Have the knowledge and ability to discharge the duties of the post concerned.

• Be suitable on the grounds of character.

• Be suitable in all other relevant respects for appointment to the post concerned

And if successful, they will not be appointed to the post unless they:

• Agree to undertake the duties attached to the post and accept the conditions under which the duties are or may be required to be performed.

• Are fully competent and available to undertake, and fully capable of undertaking the duties attached to the position.

Citizenship Requirement:

Candidates should note that eligibility to compete is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein, Norway, Switzerland and Norway. Swiss citizens under EU agreements may also apply.

CONDITIONS OF SERVICE

Terms of Appointment

This appointment is for an initial specified purpose (1 year) but may be extended subject funding being renewed. The position includes a six-month probationary period. If, at any point during this period, the appointee is deemed unsuitable for the appointment, the probation may be terminated.

Secondment from the education sector may be considered for the filling of the position.

Remuneration

The Grade VI salary scale as of 1st February 2026 is €57,896 - €70,731 (including two long service increments)

Starting salary

Candidates should note that the starting salary will be at the minimum of the appropriate pay-scale and will not be subject to negotiation.

Different remuneration and conditions may apply, if, immediately prior to appointment the appointee is already a serving Public Servant.

Annual Leave

The Buildings Support Officer will be entitled to 27 working days holidays in each year (in addition to the usual Public and Bank Holidays) to be taken at a time or times convenient to the ETBI. The successful candidate will be required to take annual leave for the period of the Christmas closure of ETBI.

Sick Leave

Sick Leave will be in accordance with established procedures and conditions for ETBI staff generally.

Different conditions may apply, if, the successful candidate is seconded from the education sector (public servant).

Termination

The appointment will be terminated by one month’s notice in writing on either side.

Pension

The Buildings Support Officer will be required to join the ETBI’s pension scheme.

If the Buildings Support Officer is seconded from the education sector (public service), the rules of the superannuation scheme applicable to their substantive grade will apply.

Location

The place of work for the Buildings Support Officer will be ETBI Head Office or such other office location within the ETBI as determined by the General Secretary. Remote working will be considered in this role in agreement with the line manager. The Buildings Support Officer may be required to travel, within and/or outside, of Ireland in the performance of his/her duties.