Business Improvement Manager

To assist the Head of Department in providing a high-quality, efficient, safe and effective Health and Recreation Department in line with the Council’s policies and procedures. 

​​​​​​​Strategically manage the Business Unit portfolio:

• Business Planning
• Service Improvement & Information Management
• Systems development
• Policy and Research
• Customer Service & Training
• Communications, Marketing and Engagement
• FOI and Data Protection
• Safeguarding
• Risk
• Capital

To ensure continuous improvement to deliver a high quality service to meet the needs of customers, adopting an innovative business planning approach underpinned by best practice.

The post holder will support transformational change within the Department, ensuring and implementing integration of service functions and responsibilities. They will be responsible for the management and delivery of a high-quality, flexible service to meet the needs of customers in line with best practice and will be required to maximise business development potential.

The post holder will be expected to make a significant contribution to the strategic vision, direction, development and management of the Department including setting and achieving the key outcomes and targets, as well as ensuring an outward facing and future focus to the work of the Department and in particular to ensure the Service delivers on the Council’s Health and Wellbeing Agenda.

The post holder will be required to work collaboratively and proactively to foster and sustain effective relationships and partnerships with a wide range of internal and external stakeholders including other officers, elected members, outside bodies and local citizens to advance our Corporate and Departmental agendas.

​​​​​​​All correspondence in relation to your application will be sent via e-mail. Please ensure a valid e-mail address and phone number is provided when filling out the application form. Applicants must advise of any changes to contact details during the process. Applicants should ensure they check their e-mails including junk folder regularly. 

Please download the Job Description and Person Specification as these will not be available after the advertisement closes.

Recruiting Office:
Human Resources Section (Craigavon Office)
Armagh City, Banbridge and Craigavon Borough Council
Civic Centre
Lakeview Road
Craigavon
​​​​​​​Co Armagh
BT64 1AL
0300 0300 900
Ext 61705