Business Manager - Regional Chief Officers

Job Objectives

Main Duties and Responsibilities:

Operational

• To provide a high level of administrative support and manage interactions between the Office of the Regional Chief Officer and the Management Teams and Directorates.
• To support the Chief Officer in his/her lead roles across the Service Directorate and Nationally which includes setting and delivering strategic objectives as required.
• Line management of the Business Support Manager whose responsibility is to ensure the effective day-to-day operations of the office, including management & supervision of staff.
• Serve as the primary point of contact for internal and external stakeholders on all matters pertaining to the Regional Chief Officer, including those of a highly confidential or critical nature.
• Prioritise and determine appropriate course of action, referral, or response, exercising judgement in line with the Regional Chief Officer’s views and with Policies and Procedures/Best Practice guidelines.
• To work in conjunction with HR, Finance and Quality Assurance directorates to ensure good communication and strong effective working.
• Lead on the preparation of strategic and operational plans in collaboration with key stakeholders.
• Prepare reports/presentations as required and follow up on actions as required.
• Assist in the delivery, implementation and monitoring of the business and corporate plan including the tracking of actions.
• Coordinate, organise and analyse data/KPIs and Performance Reports and ensure follow up as appropriate.
• Ensure that policies and procedures are aligned with best practice, are well
• documented, complied with and communicated to others.
• To work with members of the Regional Management Team to progress the regional agenda.
• To help establish and maintain links between Tusla and other stakeholders to support service delivery.
• Provide leadership and regional coordination relating to Estates, Capital/Minor Projects, ICT, PQs and complaints, where relevant.
• To create a positive working environment, which contributes to maintaining and enhancing effective working relationships.
• Undertake projects as delegated by the Regional Chief Officer.

Standard and Practices

• Maintain own knowledge of relevant policies, procedures, guidelines and practices to perform the role effectively and to ensure standards are met by own team.
• Maintain own knowledge of relevant regulations and legislation e.g. HSE Financial Regulations, Health & Safety legislation, Employment legislation, GDPR and Data Protection Acts 2018, FOI Acts etc.
• Demonstrate pro-active commitment to all communications with internal and external stakeholders.

Human Resources

• Promote and participate in the implementation of any change management programme.
• Manage recruitment, retention and development of staff in the Office of the RCO, including training and continual assessment.
• Ensure policies and procedures are well documented and understood by staff within your section who are assigned to you.
• Provide leadership and motivation conducive to good staff relations and work performance.

Leadership

• Active participation in the Regional Management Team.
• Ensure strong linkages and collaboration with other business management/corporate service functions.
• Be accountable for own work and that of others as appropriate.
• Work on own initiative as well as part of a wider team.
• Deal with under performance in a timely and constructive manner

Finance and Governance

• Ensure appropriate governance arrangements are in place to meet the needs of the Regional Chief Officer and the Agency.
• Ensure all policies in place are up to date and operating effectively across the Southwest region.
• Manage and coordinate audits and reviews, as relevant.
• Oversee the implementation and application of consistent administrative and document recording systems within the Office of the RCO.

Health & Safety

• Comply with and contribute to the development of policies, procedures, guidelines and safe professional practice and adhere to relevant legislation, regulations and standards.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the service for example National Standards for Child Protection and Care and comply with associated Tusla – Child and Family Agency protocols for implementing and maintaining these standards as appropriate to the role.
• To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. Please refer to the Candidate Information Pack attached to this campaign for full and further details.

Skills Requirement

Applicants must by the closing date of application have the following:

• Have a third level qualification in a relevant discipline (business/management or other).

AND

• Have at least 5 years’ experience in the management of HR, Finance, Business Planning or similar.

AND

• Have experience of co-ordinating management information and systems analysis.

AND

• Demonstrate excellent MS Office skills to include Word, Excel and PowerPoint.

AND

• Possess sufficient administrative capacity to discharge the functions of Executive Business Manager.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

CLICK THE APPLY BUTTON TO GO TO THEIR CAREERS PAGE WHERE YOU CAN CHECK THIS JOB AND ALL OTHER OPPORTUNITIES AVAILABLE.