Business Support Analyst

Business Support Analyst

Location: Craigavon/Northwest – (depending on location of successful candidate)

Hours: 37.5 hours per week – Monday to Friday (Hybrid Working)

Salary: Competitive

Business Unit: Clinical Services

Open To: Internal and External Applicants

Ref No.: HRJOB11525

The Role

Working as part of the Digital Transformation team, we support and deliver both internal and customer facing products ranging from custom built mobile apps, Power BI Dashboards to large scale ERP systems. Almac is a growing business therefore our Roadmap for the next few years is focused on new and innovative products to ensure our software is ready to drive and support this growth. Our Business Support Analysts work with business and technical personnel to facilitate the implementation and support of specific services supplied to our customers. These services include applications, data exchanges and other specialty services.

The Business Support Analyst works with Business Analysts and various other stakeholders for the commercialisation of existing or new products. This will include performing a variety of tasks that support the full spectrum of product management life cycle.

The Business Support Analyst may also be assigned responsibility for primary management and support of products that are deemed of the appropriate size. In this capacity strong oversight and direction for these duties will be conducted by more senior level staff. The Business Support Analyst role provides a clear pathway to learn and develop into a Business Analyst.

What we are looking for

• Have eligibility to work in the UK/IE OR possess a valid work permit that will allow you to take up full time employment in the UK/IE
• Degree level qualification (or equivalent)

-OR-

• Experience performing or supporting business and requirements analysis for software solutions within the pharmaceutical, life sciences or healthcare industries.
• Experience supporting product development
• Experience communicating and managing deliverables from product initiation through to delivery.
• Experience working in a multi-team environment with ability to meet milestones

For further information on essential and desirable criteria, please refer to the job description attached to the online job posting.

Working Pattern

This role will be based on a flex working pattern. This means your core hours of work is 10.00 – 16.00 based on 37.5 hours per week between Monday - Friday. You will also be eligible to apply for hybrid working in this role (T&C’s apply).

Apply Now

Apply online and tailor your CV to outline how you meet the role criteria. Please upload your CV in PDF format where possible.

Closing Date

We will no longer be accepting applications after 5pm on Sunday 24th May 2026.

Recruitment Agencies: Almac will only accept applications from agencies/business partners that have been invited to work on this role by our Talent Acquisition team. Unsolicited CVs will be considered unsolicited and no fee will be payable.