Business Systems Officer
Mid & East Borough CouncilAntrimPO2, SCP 31 - 34, £41771 - £45091Permanent
A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:-
Business Support Officer
Hours of Work: 37 Hours per week
Salary: Scale PO2 and in the range SCP 31- 34, currently £41,771 - £45,091.
Location: The location of this post will be confirmed upon appointment and flexibility to be based across the Borough will be required.
MAIN PURPOSE OF THE JOB
This role sits within a new Business Systems team within the Council's ICT Services. This role reports to the Business Systems Manager. As the Business Systems Officer, you will play a vital role in supporting the management of our business services and systems.
Your responsibilities will include assisting in the development and smooth operation of various strategic business systems, such as, Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems as part of the Council's strategic objectives and digital transformation.
You will contribute to developing system functionality, providing user support and training, conducting data analysis, driving process improvement, and resolving system-related issues to ensure minimal disruption to Council operations.
PLEASE NOTE: Only application forms containing all the information, which has been sought, will be considered.
The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form.
It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria.
Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted.
Closing date for receipt of completed applications is Monday, 01 June 2026 at 4.00pm.
Business Support Officer
Hours of Work: 37 Hours per week
Salary: Scale PO2 and in the range SCP 31- 34, currently £41,771 - £45,091.
Location: The location of this post will be confirmed upon appointment and flexibility to be based across the Borough will be required.
MAIN PURPOSE OF THE JOB
This role sits within a new Business Systems team within the Council's ICT Services. This role reports to the Business Systems Manager. As the Business Systems Officer, you will play a vital role in supporting the management of our business services and systems.
Your responsibilities will include assisting in the development and smooth operation of various strategic business systems, such as, Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems as part of the Council's strategic objectives and digital transformation.
You will contribute to developing system functionality, providing user support and training, conducting data analysis, driving process improvement, and resolving system-related issues to ensure minimal disruption to Council operations.
PLEASE NOTE: Only application forms containing all the information, which has been sought, will be considered.
The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form.
It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria.
Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted.
Closing date for receipt of completed applications is Monday, 01 June 2026 at 4.00pm.
The closing date for applications is Monday the 1st of June 2026
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