Cafe Manager

CentraOughterard, GalwayFull-time

Main purpose of the role:
Ensure the caf operates efficiently and effectively and provides our customers with the very best customer service and Frank and Honest offering at all times. Deliver on key caf targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be:

Minimum 2 years€,, supervisory or management experience within retail or hospitality

Barista experience is an advantage

Passion for coffee and ability to inspire customers

Excellent communication skills

Highly driven with a strong work ethic

A strong understanding of how to achieve KPIs and targets

Commerciality and brand awareness

Main Duties:

Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based

Ensure that the caf is run in accordance with all standards required by Frank and Honest including the policies, procedures, instructions and guidelines set out in the operations manual

Oversee and ensure the smooth running of the caf by prioritising and delegating the workload appropriately

Understand and achieve the budgeted profit for the caf

Report weekly to the store owner on the turnover of the cafe and report monthly on the financial performance of the caf

Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with the store owner

Carry out a stocktake on a monthly basis

Control and monitor all food, beverage, labour and overhead costs for the caf

Take full responsibility for health and safety in the caf

Ensure that all employees are fully trained in coffee preparation, cash handling, customer service, Health & Safety, HACCP and any other training that may be required

Manage employee rostering and annual leave

Create a marketing plan for the caf in line with Frank and Honest guidelines

Actively promote the range and upsell and ensure that the same is delivered by the team

The closing date for applications is Wednesday the 23rd of July 2025

Galway Facebook Page

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