Campus Services Library Assistant

Salary: £24,790 - £25,183 per annum

Main Duties & Responsibilities • To act as a member of the Campus Services Library team • To promote the vision, mission and core values of the college • To assist the Student Administration Manager in the promotion and achievement of a high quality learning resources service • To provide a high quality support service to the Campus Services team, as required, assisting front line Campus Services reception staff as directed. • Supervise students in the study areas to ensure appropriate behaviour whilst being aware of Health and Safety regulations. • Assist, as required, with student inductions and undertake user education. • Take responsibility for the study centres in the absence of the Library Manager. • Contribute to and ensure an ethos of high quality customer care and corporate image. • Arrange loan and return of resources and maintain the stock in the correct order. • Prepare regular displays and promotions in the Study Centres • Arrange publicising, inspection, photocopying and distribution of Study Centre resources. • Assist clients with the use of the photocopier, scanner and AV equipment. • Ensure that Study Centre resources, equipment and premises are maintained in a safe and operable condition and report any faults to the appropriate personnel. • Facilitate student and staff registration, keeping records as required. • Operate booking systems for AV, IT and other equipment and resources. • Undertake routine financial transactions and observe correct money handling procedures. • Provide clerical and administrative support (including reception duties) across the Student Experience Department as required • Support students and staff in using the resources of the library and by answering queries. • Assist students to use business software and learning packages. • Operate the computerised library systems including cataloguing new stock and the circulation of resources.

The postholder may occasionally be required to work on sites other than the one on which he/she is based. The above list of duties is neither comprehensive nor exhaustive but outlines the general requirements of the post. Other duties may arise of a more general nature which are consistent with the job title and salary attached to this post.

Duties may change as the College develops, therefore the person appointed will be expected to be flexible in relation to duties performed, subject to consultation.

Location may be changed subject to the requirements of the College. Qualifications Applicants must have 5 GCSE’s or equivalent @ Grade A – C including English Language and Maths OR A minimum of 1 years’ experience of working in an office environment within the last 5 years with duties including word processing, inputting data, filing, answering/making telephone calls, handling cash. Essential Competencies WORKING WITH OTHERS Develops and maintains good working relationships. Actively engages enthusiastically and works well with others (employees/stakeholders/students), communicating clearly, accurately and with honesty. Appreciates the impact of their actions on others and is professional, punctual and respectful, applying good judgement and rationale to actions and decisions. RESULTS FOCUSED Is conscientious, focused and organises time and self effectively to achieve all goals/objectives. Approaches work enthusiastically, with energy and pride wanting to continually produce high quality work and results. Proactively seeks to understand expectations and delivers beyond minimum requirements, aiming for continuous improvement by using innovative and creative ways of doing things. Attention to detail focused and accurate, prioritises tasks INNOVATIVE THINKING Open to new ideas and methods. Understands and positively embraces change and new challenges to grow and improve the college. Proactively seeks alternative ways of getting a job done to keep up with the needs of the College and changes in technology. Quickly adapts to new ways of operating. Identifies and initiates changes in systems/processes. Learns from experience and mistakes. VALUES, EQUALITY & DIVERSITY Treats everyone with dignity and respect, and is never offensive to others Accepts that people are different with other perspectives and are tolerant and understanding of other people’s views and opinions Does not discriminate or treat anyone inappropriately Lecturing staff: Ensure that differentiation is embedded in all aspects of teaching and learning making this fully inclusive.