Canteen Cook

At Norbrook we are seeking a dedicated Canteen Cook to join our team, preparing high-quality meals for our employees while ensuring the kitchen and canteen operate safely, efficiently, and in full compliance with all regulatory and internal standards. The role requires a strong commitment to food safety, hygiene, and customer service, supporting a culture of excellence and well-being within our workplace. The role also requires flexibility to work across Norbrook sites in line with operational requirements, ensuring consistent service standards and compliance across the business.

Main Activities/Tasks

• Prepare and cook breakfast and lunch services for Norbrook employees, following approved menus and dietary requirements.
• Serve meals to customers, managing any point-of-sale transactions and assisting with portion control.
• Maintain high standards of cleanliness and hygiene in the kitchen and canteen, ensuring compliance with HACCP, COSHH, and internal SOPs.
• Monitor fridge, freezer, and storage temperatures, record readings, and take corrective action as required; maintain accurate logs for audits.
• Receive deliveries, check items for accuracy, and manage stock rotation and proper storage of all food and drinks.
• Assist in stock inventory management, ordering supplies as needed in coordination with suppliers and facilities.
• Support private functions and special events as required, preparing and serving meals to agreed standards.
• Provide excellent customer service, responding to inquiries and resolving any concerns promptly.
• Work flexibly across Norbrook sites as required, adhering to site-specific induction, safety, and operational procedures.
• Participate in internal audits, quality checks, and continuous improvement initiatives to maintain compliance and efficiency.

Essential Criteria:

• Educated to NVQ level 2 in a relevant catering or hospitality qualification
• Minimum 2 years’ experience within a similar role; e.g. a school, college, institutional or workplace canteen
• Strong organisational skills, with the ability to prioritise tasks and manage time effectively.
• Ability to work as part of a team
• Proven customer service skills with a positive, proactive approach.
• Ability to follow internal SOPs, HACCP, and COSHH procedures, and maintain accurate records for audit purposes.
• Flexibility to work across Norbrook sites in line with business needs.

Desirable Criteria:

• Basic Food Hygiene Certificate
• Flexibility to support additional duties, including private functions and special events.

The following skills and attributes will also be tested at application and interview stages:

• A strong “can do attitude”
• Willing to learn all elements of the daily canteen operation
• Strong communication skills
• Flexibility to the needs of role including occasional private functions

Duration: Full time, permanent

Location: Newry

Additional Information:

• Applicants should be able to provide proof that they have a right to work in the UK at the time of their application. Applicants who are unable to provide this proof will not be considered.
• We regret that applications received after the closing date and time will not be accepted.

Benefits:

• Free Life Assurance
• Company Pension Scheme
• Healthcare cash plan
• 32 days annual leave
• Wedding Leave
• Company Sick Pay
• Employee well-being initiatives
• Employee Assistance Programme
• On-site free parking
• Canteen Facilities
• Employee Perks scheme
• Discounted Car Insurance
• Annual Employee raffle
• Employee Recognition scheme
• Career development opportunities