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Case Officer, Regulation

The Medical CouncilDublin€33,053 - €58,578 per yearFull-timePermanent

The Medical Council is seeking to appoint a person to assist the PPC as Case Officer at Administrative Officer Level. Case Officers report to the Head of the PPC Unit and/or the Director of Professional Standards. The Preliminary Proceedings Committee (“PPC”) of the Medical Council is the Committee responsible for considering complaints received by the Medical Council and deciding whether there is a prima facie case for the holding of an inquiry before the Fitness to Practise Committee.

Key responsibilities will include

  • Assist and support the PPC acting as their agent in investigating complaints, conducting interviews and taking statements from relevant persons, and procuring relevant documentation and reports;
  • Undergo training with the supervision of an experienced Case Officer as a trainee Case Officer;
  • Have excellent interpersonal and communication skills as the role involves speaking to and meeting with doctors and lay people, some of whom could be ill or distressed;
  • Undertake to maintain an accurate training log and co-operate with any accreditation process that may be involved;
  • Be available to travel within Ireland for any necessary steps in any investigation;
  • Work on their own initiative in managing a challenging workload, and prepare documentation for PPC meetings, drafting case reports, case plans, directions and taking minutes of meetings where required;
  • Supervise and manage the work of Clerical Officers where appropriate;
  • Arrange, schedule and support meetings including taking minutes and assisting the Assistant Principal Officers in drafting of reports;
  • Provide statistics and maintain data storage for reporting purposes;
  • Maintain relevant database and ICT systems;
  • Provide cover on reception as required;
  • Undertake any other duties and responsibilities as may assigned by the Medical Council from time to time.

Required qualifications and experience

  • Strong interpersonal skills and good work ethic;
  • Ability to work independently, to demonstrate initiative and to work as part of a team;
  • Ability to flex and adapt to changing demands, manage competing priorities and meet deadlines;
  • Highly organised approach and strong attention to detail in executing complex tasks and procedures;
  • Forensic attention to detail and ability to be clear, comprehensive and concise in communications, including reports (both qualitative and quantitative), minutes, website content and publications, file management and use of ICT;
  • Work with confidential information and maintain confidentiality;
  • Have the ability to determine necessary information to be gathered as part of an investigation and preparation of case plans;
  • Good knowledge and understanding of procedures and activities within a statutory framework;
  • Have a good knowledge and understanding of the Medical Practitioners Act 2007;
  • Good knowledge of the role of the Medical Council, its functions and the context in which it operates;
  • Available as required, from time to time to work outside of the core hours listed above;
  • Available as required, from time to time to travel as part of the role and outside of core working hours;
  • A ‘can do’ attitude.

Qualifications

Applicants for the post of Case Officer at Administrative Officer level must have at least two years satisfactory experience in an administrative role within a professional body, a health service provider or similar organisation. A legal qualification is desirable but not essential. Applicants must be able to demonstrate well developed interpersonal, communication and IT skills and be prepared to participate in continued professional development as determined by the Medical Council from time to time.

Position type

  • This appointment will be offered on a full time permanent basis;
  • A 6-Month probationary period applies to this appointment.

Salary

  • Salary will be determined in line with the following scale: €33,053 to €58,578 with LS1 €60,6791 and LS2 €62,7762 less statutory deductions;
  • 1After 3 years satisfactory service at the maximum;
  • 2After 6 years satisfactory service at the maximum;
  • Entry will be at the minimum point of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy.
  • Different terms and conditions may apply if you are currently a serving civil or public servant

Holidays

  • The annual holiday entitlement is 25 working days plus public holidays.

Location

  • While the Medical council’s offices are located at Kingram House, Kingram Place, Dublin 2, the successful candidate may be required to travel, as necessary, for business purposes;
  • Travel expenses will be reimbursed in accordance with the public sector expenses policy;
  • Hours 37 hour per week;
  • Staff will be required from time to time to work outside of the core hours listed above;
  • Employees are required to be flexible in their position in line with the Council’s mobility policy.

Pension

  • The Medical Council offers a pension through the Public Sector Scheme;
  • Contributions to the scheme will commence on joining the organisation.

Contact

Please submit a covering letter outlining your experience and interest in the role, along with a copy of your CV to: Judith Marquez E: judith.marquez@mcirl.ie Human Resources Executive Medical Council of Ireland Kingram House, Kingram Place, Dublin 2

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