Cash Control Manager

Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food, fashion and home retailing. We are known for offering a wide range of high-quality products to our customers. With a strong brand presence and a loyal customer base, we pride ourselves on creating memorable experiences that resonate with our customers.

We are currently seeking a Cash Control Manager to join our team. This role is based in our Head Office in Dublin city centre.

Role Purpose

The Cash Control Manager is responsible for overseeing and safeguarding all cash-related activities across the retail estate. This role ensures strong financial controls, accurate cash reconciliation, efficient banking processes and reduced cash losses. The manager acts as the primary link between stores, finance, operations, and external cash-handling partners.

Key Responsibilities

Cash Management & Reconciliation

• Oversee daily, weekly, and monthly cash reconciliations for all retail locations.
• Monitor variances, investigate discrepancies, and implement corrective actions.
• Ensure timely and accurate posting of cash, card, digital payments, and voucher transactions into financial systems.
• Maintain robust procedures for banking, cash pickups, and CIT (Cash-in-Transit) schedules.

Controls & Compliance

• Design, implement, and maintain strong internal controls over all cash-handling activities.
• Ensure compliance with company policies and regulatory obligations.
• Develop and maintain documentation for cash-handling SOPs.

Loss Prevention & Issue Resolution

• Analyse cash loss trends and provide actionable insights to reduce shrinkage.
• Work with Store Operations to resolve recurring issues.
• Oversee escalation and resolution of shortages, overages, and banking delays.

Systems & Reporting

• Manage cash management and reconciliation tools, ensuring accuracy and integrity of data.
• Produce weekly and monthly management reports summarising trends, variances, KPIs, and risks.
• Support finance with period-end close (e.g. journal entries, reconciliations).

Stakeholder & Team Management

• Lead and develop the Cash Control Team, setting objectives, KPIs, and training plans.
• Act as primary liaison with Cash Processing Partners, CIT providers, and Technology teams.
• Partner with Operations and Store teams to ensure compliance with cash-handling policies.

Continuous Improvement

• Identify opportunities to streamline processes, automate reconciliations, and reduce manual workload.
• Support rollout of new payment technologies, store systems, and policy changes.

 Skills, Experience & Competencies

Essential Experience

• 3–5+ years’ experience in cash control, retail finance, or financial operations.
• Proven experience managing cash processes for multi-site retail or hospitality environments.
• Strong understanding of cash-handling systems, POS, and reconciliation software.
• Demonstrable experience leading small teams.

Technical Skills

• Strong Excel/analytical skills and comfort working with large data sets.
• Familiarity with ERP/financial systems (e.g., SAP, Oracle, Microsoft Dynamics).
• Understanding of banking processes, card settlement flows, and digital payment platforms.

Core Competencies

• High attention to detail and accuracy.
• Strong problem-solving and investigative mindset.
• Excellent communication and ability to engage non-finance stakeholders.
• Strong organisational skills and ability to prioritise in a fast-paced environment.
• Integrity and commitment to upholding financial controls.

Education & Qualifications

• Degree in Finance, Accounting, Business, or related field (preferred).
• Professional accounting certification or progress toward one (ACCA, CIMA) beneficial but not required.

Key Performance Indicators (KPIs)

• Timeliness and accuracy of cash reconciliations.
• Reduction of cash losses and unresolved variances.
• Audit outcomes and compliance levels.
• Banking accuracy and timeliness across the retail estate.
• Store adherence to cash-handling policies.
• Team performance and development metrics.

Benefits:

• Competitive salary.
• Comprehensive benefits package including our employee discount.
• Opportunities for professional development and career progression.
• A dynamic and collaborative work environment focused on innovation and growth.

Dunnes Stores is an equal opportunity employer.