Casual Cafe Crew

Casual Café Crew

SITE: The O2 Belfast
LOCATION: Queen’s Quay, Belfast, BT3 9QQ
REPORTING TO: Food & Beverage Manager
TERMS: Casual role hours will include weekdays, weekends and evenings.
DATE: October 2026

OVERALL PURPOSE OF THE JOB:

Reporting to the Food and Beverage Supervisor, this casual worker will deliver excellent customer service mainly within W5’s Café and Coffee dock areas and also supporting the food and beverage offering for corporate events across the site. This includes but not limited to queue times, speed of service, product knowledge as well as complaint handling. The role requires the highest level of customer care.

​​​​​​​What We’re Looking For

• A friendly, enthusiastic and customer-focused approach.
• A willingness to be flexible and available for day shifts, evenings, weekends and during busy holiday periods.
• Previous experience in retail, hospitality or customer service is advantageous but not essential.
• Barista experience would be beneficial.
• Organised, reliable and able to work efficiently in a busy, fast-paced environment.
• High standards of cleanliness, presentation and attention to detail.
• Comfortable working independently and as part of a team, with the confidence to use your initiative.

No two days are the same at W5! One day you could be serving coffee in the café, the next helping with a birthday party or supporting a corporate event. The role is varied, busy and hands-on, and you’ll be part of a team that helps make sure our visitors have the best experience from the moment they arrive. If you’re friendly, reliable and enjoy working with people, you’ll fit right in!


Salary
£12.75 per hour