Casual Catering Assistant

Armagh City, Banbridge & Craigavon Borough CouncilLough Neagh Discovery Centre, Civic Craigavon, Armagh

JOB PURPOSE:

To work as a key team member delivering a high-quality catering service.

MAIN DUTIES AND RESPONSIBILITIES:

  • Preparation and simple cooking connected with a full range of meals, including portion control and function catering.

  • Provide a café counter service to customers, including preparation of specialised Barista-style teas and coffees.

  • Provide a table/buffet service to customers in function rooms.

  • Responsible for operation of hygiene and health and safety systems.

  • Cleaning duties, e.g. dishes, tables, catering areas, floors and equipment, plus specialised cleaning.

  • Handling cash, including till transactions, preparation of floats, and reconciliation of cash at the end of shifts.

  • Stock control, stock rotation, and assisting with stocktaking.

  • Deal with customer queries in the absence of the Catering Supervisor.

  • Provide a high-level catering service to elected members, i.e. Mayor and other dignitaries.

  • Responsible for securing the café area at the end of the shift in line with Council’s policy and procedures.

  • Carry out similar duties in any other Council facility if required.

  • Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post.

  • Qualifications and Training

    - Valid basic health and hygiene certificate – up to Level 2.

    Experience

    • Six months’ catering experience, including food preparation/cooking.

    • Six months’ experience dealing with the public.

    • Six months’ cash handling experience.

    Key Skills, Knowledge and Attributes

    • Ability to work as part of a team.

    • Good communication skills.

    • Customer-focused.

    • Ability to deal with customer complaints.

    • Committed to customer care and providing an efficient and effective quality of service.

    Working Arrangements/Flexibility

    Hours will be offered on an ‘as and when required’ basis only and will vary according to requirements. Continuing offers of work whilst on this register will be conditional on satisfactory performance and availability. Preference will be given to candidates who can provide the highest degree of availability.

    Regular hours cannot be guaranteed, and payment will be made for hours worked only. Working hours for the post will be designed to suit the needs of the service and will involve working evenings, weekends and public holidays.

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