Casual Food & Beverage Assistant

JOB PURPOSE:

The post holder will provide the highest standard of food & beverage services for Mayoral, Civic and public functions.

The post holder will provide a high level silver service at weddings, functions and assist with buffet service.

MAIN DUTIES AND RESPONSIBILITIES:

Provide customers with a high level food and beverage service, ensuring that everything is adhered to within required times and in the appropriate manner.

Provide silver service duties at large functions.

Prepare the function rooms and bar for service, ensuring that all tasks are completed to the correct standard before the function commences.

Provide a table bar service to customers in the various function rooms and bar, as required.

Assist with the clean up after functions, including general kitchen duties e.g. clearing tables, glass and cutlery washing, loading/unloading dishwasher, service areas and floors.

Carry out similar duties in any other Council facility if required.

Act in accordance with all Health & Safety and Food Hygiene regulations and adhere to the Health & Safety policy.

Arrive at work at the correct time and in the correct uniform ensuring it is in immaculate condition.

Behave in a friendly and hospitable manner to all members, guests, customers and staff.

Undertake any other relevant duties that may be required and are commensurate with the nature and grade of the post.

Experience

• Experience of working with the public e.g. work experience, voluntary unpaid, placement, extracurricular activities (sports clubs, drama groups)

Key skills, knowledge and attributes

• Ability to work as part of a team

• Excellent communication skills

• Customer focused

• Ability to deal with customer complaints

• Committed to customer care and providing an efficient and effective quality of service

Working arrangements/flexibility

Hours will be offered on an ‘as and when required’ basis only and will vary according to requirements. Preference will be given to candidates who can provide the highest degree of availability. Regular hours cannot be guaranteed, and payment will be made for hours worked only.