Catering Assistant

PLEASE COMPLETE AND UPLOAD THE APPLICATION FORM ATTACHED TO THE JOB ADVERT AS CVs WILL NOT BE ACCEPTED FOR THIS POSITION

To assist with the preparation and delivery of a high standard food catering service to hospital patients, staff, clients and visitors with strict adherence to food safety legislation

General Duties

· Cleaning of the healthcare setting in accordance with cleaning schedules in place and infection prevention and control guidance.

· Providing additional cleaning inputs as required.

· Assisting with the provision of catering services in line with local and national food safety guidance.

· Managing waste in line with local and national policy.

· Ensuring safe management and storage of service supplies and equipment.

· Completing checklists and food safety records accurately as required.

· Submit orders to replenish supplies /meals in required dietary textures

Cash handling/till work.

Quality & Safety

· Support the implementation and evaluation of quality standards and improvement initiatives.

· Work within own role, adhering to current legislation, policies, procedures protocols and guidelines.

· Undertake assigned duties under the direction of Catering Management in such a way as to ensure that service is of a high standard.

· Report all complaints in accordance with service policy

. · Ensure all actions support the enhancement of a person-centred service and a person-centred culture within the team.

· Co-operate with quality reviews/service evaluations and assist with the implementation of any necessary corrective action.

Risk Management, Infection Control, Hygiene Services and Health & Safety

The management of Risk, Infection Control, Hygiene Services and Health & Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

· Adhere to all policies for the health service.

· Maintain a safe and healthy environment for one’s own self and others in Accordance with infection control policies and procedures.

· Be familiar with and adhere to all waste management policies and procedures.

· Be familiar with the requirements stated with the Risk Management Strategy and comply with Risk Management Incident/Near Miss Reporting Policies and Procedures.

· Comply with hygiene services requirements in area of responsibility. Hygiene Services incorporates environment and facilities, hand hygiene, catering, cleaning, waste and equipment.

· Take reasonable care for his or her own action and the effect they may have upon the safety of others.

· Foster and support a quality improvement culture in relation to hygiene services.

· Be responsible for Quality and Risk Management, Hygiene Service and Health and Safety that will be clarified to you in the induction process and by your Line Manager.

· Co-operate with management, attend Health and Safety related training and not undertake any task for which they have not been authorised and adequately trained.

· Bring to the attention of your Line Manager any perceived shortcoming in the safety arrangements or any defects in work equipment.

Adhere to hygiene/decontamination standards for resident equipment and maintain a safe environment.

· Education and Training

· Attend and actively participate in all training included in the induction programme.

· Attend and participate in all induction training and refresher mandatory/statutory

in-service education and training relevant to area thereafter.

· Ensure that knowledge and skills are updated to maintain safe standards of care

for patients.

· Seek opportunities to engage in reflection.

· Participate in in-service educational and training programmes and avail of other

· learning activities, as requested, to maintain/develop competence.

· Is familiar with the relevant National and Regional Policies Procedure and

· Standards and attend training as appropriate in the following areas:

· Continuous Quality Improvement Initiatives

· Document Control Information Management Systems

· Risk Management Strategy and Policies.

· Hygiene Related Policies, Procedures and Standards.

· Decontamination Code of Practice.

· Infection Control Policies.

· Safety Statement, Health & Safety Policies and Fire Procedure.

· Data Protection and confidentiality Policies.

· Children First Guidelines.

· National Standards.

PLEASE NOTE THE FOLLOWING GENERAL CONDITIONS:

· Employees must attend fire training annually (currently online) and must observe

fire orders.

· All incidents within the service must be reported immediately.

· Infection Control Policies must be adhered to.

· In line with the Safety, Health and Welfare at Work Act, 2005 all staff must comply

with all safety regulations and audits.

· In line with the Public Health (Tobacco) (Amendment) Act 2004, smoking within the Service Sites is not permitted.

· Uniform code must be adhered to where in place.

· Present to work wearing the agreed attire and identification, having regard to the

highest standard of attire and personal hygiene.

· Provide information that is timely and accurate that meets service need.

· Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Health care, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

· To support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

· Staff will work in accordance with the principles and values of recovery.

The above Job Specification is not intended to be a comprehensive list of all duties

involved and consequently, the post holder may be required to perform other duties as

appropriate to the post which may be assigned to him/her from time to time and to

contribute to the development of the post while in office.

All candidates must at the closing date for receipt of application forms

· Possess 2nd level education to Junior Certificate Level, which includes pass in all subjects taken.

AND

· Possess a competent level of spoken and written English to compile HACCP/HIQA documents

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character

Thorough knowledge of HACCP, ability to work as part of a team

Ability to implement efficient work practices

Flexibility with regard to work patterns and working outside the normal roster hours

The candidate must demonstrate:

Professional Knowledge/Experience

• Demonstrates awareness of the role of Catering Assistant
• Demonstrates knowledge of Health & Safety Regulations.
• Demonstrates knowledge and compliance with local health & safety policies
• and procedures, e.g. manual handling, infection control,
• Demonstrates awareness for actual and potential risk in the workplace/department.
• Demonstrates an ability to assess a crisis/conflict situation and make an
• Appropriate response in line with policies and procedures at local level.

Planning & Organising

• Demonstrates evidence of effective planning and organising skills.
• Demonstrates flexible approach to work.
• Demonstrates ability to work on own initiative.

Teamwork Skills

• Demonstrate the ability to work independently as well as part of a wider

healthcare team.

• Demonstrate the ability to build and maintaining relationships.
• Demonstrate an understanding and valuing individuals and their respective

professional roles.

• Demonstrate the ability to maintain open communication channels with team
• members and others as appropriate.
• Demonstrate the ability to react constructively to setbacks and is able to receive
• feedback.

Communication & Interpersonal Skills

• Demonstrate effective communication skills both written and verbal including the

ability to present information in a clear and concise manner.

• Demonstrate ability to communicate with colleagues in a professional and

respectful manner.

• Demonstrate ability to communicate with patients in a compassionate, respectful and dignified manner.
• Demonstrate ability to listen openly, using questions to check understanding/avoid misinterpretation.
• Possess a competent level of spoken and written English to compile HACCP documents
• Possess competent level of computer skills to complete online training / records

A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore, it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process.

Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

The HSE is an equal opportunities employer.

Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.

The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition.

For further information on the HSE commitment to Diversity, Equality and Inclusion, please visit the Diversity, Equality and Inclusion web page at https://www.hse.ie/eng/staff/resources/diversity/