Clerical Officer

SECTION 1: THE ROLE The purpose of the position of Clerical Officer is to provide clerical back-up for a Department or Section within Cork County Council. Clerical Officers are key frontline people who deliver a range of services to the public and internally within the Council. Notwithstanding the requirements of the post, successful applicants may be assigned at any time to any service area/role within the Cork County Council’s administrative area. SECTION 2: DUTIES The duties may include but are not limited to the following and the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office. • Dealing with customers at a variety of levels through various means of communication. • Processing applications for services in accordance with Council policies procedures and plans. • Carrying out a range of administrative tasks including photocopying, preparing letters/documents/presentations for public circulation, typing, minute taking, report/returns preparation, filing, arranging meetings, receipting/balancing payments including cash, handling internal/external mail. • Assisting in the development of policies from time to time. • Operation of the financial system and other local government systems. • Any other duties that may be assigned as part of the overall functioning of the relevant Department. SECTION 3: ELIGIBILITY CRITERIA / QUALIFICATIONS 1. Character Each candidate must be of good character. 2. Health Each candidate must be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 3. Education, Training, Experience etc. Each candidate must, on the latest date for receipt of completed application forms: (i) Have obtained at least Grade D (or a Pass), in Higher or Ordinary Level, in five subjects from the approved list of subjects in the Department of Education Established Leaving Certificate Examination or Leaving Certificate Vocational Programme, or (ii) Have passed an examination of at least equivalent standard, or (iii) Have had at least two year’s previous service in an office of Clerical Officer, Clerk/Typist (Clerical Duties), Clerk/Typist (Typing and Clerical Duties) or Clerk/Typist under a local authority or health board in the state. or (iv) Have satisfactory relevant experience which encompasses demonstrable equivalent skills.

DESIRABLE CRITERIA: 1. Knowledge and understanding of the functions of a local authority. 2. Understanding of the role of Clerical Officer. 3. Relevant administrative experience and clerical skills. 4. Strong customer service ethos. 5. Experience of working as part of a team. 6. Knowledge and experience of operating ICT systems. 4. Age Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant within the meaning of the Public Services Superannuation Act, 2004. A candidate who is not classified as a new entrant must be under 70 years of age.

5. Transport Holders of the post should hold a full driving licence for class B vehicles and shall be required drive a motor car in the course of their duties and for this purpose, provide and maintain a car to the satisfaction of the local authority.

SECTION 4: COMPETENCIES A Competency Based Application form requires you to describe some of your personal achievements to date that demonstrate certain competencies (necessary skills and qualities) required for the position for which you are applying. For each competency, you are given a description of a skill or quality. You are then asked to describe a situation, from your own experience, which you think is the best example of what YOU have done which demonstrates this skill or quality. It is essential that you describe how you demonstrated the skill or quality in question. Therefore, compose your replies carefully in this section and try to structure what you write so that you give specific information about what you have done - for example, do not simply say that “X was successful”, describe exactly what you did and how you demonstrated the skill or quality in question.

For each example please include the following: a) the nature of the task, problem or objective; b) what you actually did and how you demonstrated the skill or quality (and, where appropriate, the date you demonstrated it) c) the outcome or result of the situation and your estimate of the proportion of credit you can claim for the outcome.

The information you present in your application may form part of a shortlisting process and may also be used to help structure your interview, should you be invited to one. A shortlisting process may be applied based on TWO or more of the competencies and on other information you provide in your application form SECTION 5: TENURE The position is permanent and fulltime. The post is pensionable. A panel may be formed to fill this position(s).

SECTION 6: SALARY The Salary scale for the post is: €27,896 - €44,860 per annum €27,896 - €29,611 - €30,035 - €30,891 - €32,143 - €33,397 - €34,651 - €35,561 - €36,594- €37,789 - €38,638 - €39,825 - €41,019 - €43,265 (Maximum), €44,860 (1st LSI) (after 3 years satisfactory service on the Maximum) Applicants should note that entry point to the salary scale will be determined in accordance with Circulars issued by the Department of Housing, Local Government, & Heritage. The rate of remuneration may be adjusted from time to time in line with Government pay policy. Rate of remuneration may be adjusted from time to time in line with Government Policy.

The salary shall be fully inclusive and shall be as determined from time to time. The awarding of increments is subject to satisfactory service. Holders of the office shall pay to the local authority any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform. In accordance with EL02/2011 persons who are not serving Local Authority employees must be placed on the minimum of the scale. The rate of remuneration may be adjusted from time to time in line with government policy. SECTION 7: ASSIGNMENT / LOCATION OF POST Cork County Council reserves the right to assign you to any department, premises or district in use by the Council, now or in the future. Changes in location of employment will not result in payment of disturbance money or compensation SECTION 8: WORKING HOURS The working hours at present provide for a five day, 35 hour working week. A flexible working hours’ system is in operation and may be availed of subject to the terms and conditions of the Flexitime Policy.

SECTION 9: ANNUAL LEAVE The current annual leave entitlement is 27 days per annum. Cork County Council’s leave year runs from 1st January to 31st December. Granting of annual leave, payment for annual leave and arrangements for public holidays will be governed by the provisions of the Organisation of Working Time Act, 1997(as amended).