Clerical Officer

Salary Scale

€31619 p.a. - €45008 p.a.

Long service Increment 1, €47298 after three years satisfactory service at the maximum.

Long Service Increment 2, € 49925 after three years satisfactory service at LSI 1

New appointees to any grade start at the minimum point of the scale. Incremental credit is normally granted on appointment, in respect of current experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Annual Leave

22 working days per annum (pro-rata).

Working Week

35 hours per week (exclusive of one hour lunch)

Probation

In accordance with S.I. No. 686/2022 - European Union (Transparent and Predictable Working Conditions) Regulations 2022, the period of probation shall not exceed 12 months.

Superannuation

Membership of the ETB Superannuation Scheme and of the ETB’s Spouses and Children’s Scheme is automatic and compulsory.

A panel may be formed from which future similar vacancies may be filled; such panel will remain active for a maximum period of 6 months.

Dublin and Dun Laoghaire Education and Training Board is an equal opportunity employer. Recruitment to posts within the ETB is on the basis of qualifications and the ability to carry out the responsibilities of the grade or post.

Overview of the Role

The Clerical Officer will provide a comprehensive general administrative and clerical support to a section/department ensuring the relevant department/area operates effectively and efficiently

Citizenship Requirements

Candidates should note that eligibility to compete for posts is open to citizens of the European Economic Area (EEA) or to non-EEA nationals with a valid work permit. The EEA consists of the Member States of the European Union along with Iceland, Liechtenstein and Norway. Swiss citizens under EU agreement may also apply.

Please visit the link below for updates to these requirements:

https://www.workplacerelations.ie/en/what_you_should_know/coming_to_work_in_ireland/

Please note you must advise if a work permit is required by you before commencing employment with Dublin & Dun Laoghaire ETB. This requirement should be notified as soon as possible.

Equality, Diversity & Inclusion

In accordance with ETB’s commitment to equality of opportunity for all job applicants, you are asked to request any reasonable accommodation in sufficient time to ensure you can participate fully in the recruitment process.

Please contact recruitment@ddletb.ie should you require any assistance.

Job Objectives

Duties and Responsibilities

• Undertake the duties appropriate to the grade, under the supervision of the designated Line Manager.
• Assist in the development of the administrative systems to ensure the effective operation of all assigned services.
• Maintain an effective administrative system to process all paperwork within the designated department/area.
• Alert assigned Line Manager to any back logs or other difficulties which may arise.
• Deal with the public in face-to-face, telephone, written and electronic correspondence.
• Attend regular team meetings as required.
• Participate on project teams seeking to initiate and improve services as required. 
• Any other duties appropriate to the post as may be assigned as appropriate to the grade.
• Be fully flexible in working across multiple locations if required.

Skills Requirement

Essential Qualifications and Skills

• Must hold at least Grade D3 in 5 subjects in the Leaving Certificate Examination or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework (Level 4/5
• Have relevant Clerical/Administrative experience
• Excellent IT skills in particular highly proficient in MS Office suite. 
• Excellent organisational, communication and interpersonal skills,
• Have an excellent and telephone manner.
• Full driving license and access to own car.

Competencies

Teamwork / Collaboration

Information management / Processing

Customer Service & Communication Skills 

Drive Initiative / Continuous Development