Clerical Officer

Post CLERICAL OFFICER

Nature of Employment

1 Year Fixed Term position in accordance with General Conditions of Employment.

Job Location

Administrative support to the Senior Leadership Team (SLT) in Head Office or other such place designated as appropriate by Dublin and Dun Laoghaire Education and Training Board (DDLETB).

The Organisation

Dublin and Dun Laoghaire Education and Training Board is a statutory local education authority operating under the terms of the Education and Training Boards Act 2013. The ETB provides mainstream educational programmes to schools and colleges as well as providing a wide range of adult and community programmes. The ETB’s educational remit extends from Balbriggan in the north of the county to Lucan in the west, to Dun Laoghaire in the south.

Dublin and Dun Laoghaire Education and Training Board’s mission is to be the leading provider of integrated education services which enable children, young people and adults to fulfil their potential in a positive learning environment. We will promote equality, innovation and partnership in the delivery of our services.

Job Summary/ Purpose

The Clerical Officer will provide a comprehensive general administrative and clerical support to a section/department ensuring the relevant department/area operates effectively and efficiently.This role is based on-site in the office, Monday through to Friday from 9.00 a.m. – 5.00 p.m.

WORKING CONDITIONS

Salary Grade:

Grade III

€31,619 p.a. to €47,298 p.a. Full Time

Long service Increment 1, €48,925 after three years satisfactory service at the maximum.

General:

Salary is paid fortnightly. The ETB operates a contributory group VHI scheme and flexible working hours.

Annual Leave:

22 days per annum. This leave is exclusive of the usual public holidays.

Probation:

The probationary period will be six months. An officer of an ETB, Local Authority, Institute of Technology or Health Board who has already served a probationary period should not, on transfer or promotion, be required to serve a further probationary period.

Superannuation:

Membership of the ETB Superannuation Scheme and of the ETB’s Spouses and Children’s Scheme is automatic and compulsory.

Note: The functions and responsibilities assigned to this position are based on the current stated role and objectives of Dublin and Dun Laoghaire Education and Training Board these may alter in line with any change in the role and objectives of the ETB.

New appointees to any grade start at the minimum point of the scale. Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies

 A panel may be created as a result of this campaign from which current and future permanent and temporary vacancies of full or part-time duration may be filled.

Dublin and Dun Laoghaire Education and Training Board is an equal opportunity employer. Recruitment to posts within the ETB is on the basis of qualifications and the ability to carry out the responsibilities of the grade or post.

Job Objectives

KEY RESPONSIBILITIES

• Ensure the smooth and efficient running of the administration services for the Senior Leadership Team (SLT) and Board.
• Support a culture of continuous improvement and efficiency. 
• Management of internal and external stakeholder queries ensuring that all enquiries are responded to in a timely manner providing best in class customer service.
• Management of DDLETB calendar of events and ensuring timely responses.
• Planning and organising of internal and external meetings including effective minute taking.
• Admin and continuous improvement of internal filing system
• Support the implementation and management of staff Sharepoint environment.
• Processing of Purchase Orders and invoices.
• Assist in the development of the administrative/secretarial systems to ensure the effective operation of all assigned services.
• Participate on project teams seeking to initiate and improve services as required.
• Any other duties appropriate to the post as may be assigned as appropriate to the grade.

Skills Requirement

ESSENTIAL REQUIREMENTS

• Must hold at least Grade D3 in 5 subjects in the Leaving Certificate Examination or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework (Level 4/5).
• Have relevant Clerical/Administrative experience.
• Excellent IT skills in particular highly proficient in MS Office suite.
• Excellent organisational, communication and interpersonal skills.
• Have excellent secretarial and administrative skills and telephone manner.
• Have excellent email and letter writing skills.
• Excellent note taking skills.
• Excellent follow up skills and attention to detail.