Clerical Officer

QUALIFICATIONS / EXPERIENCE

Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent.

or

Have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being comparable to Leaving Certificate standard or equivalent or higher.

or

Have appropriate relevant experience which encompasses equivalent skills and expertise.

SKILLS

Have the requisite knowledge, skills and competencies to carry out the role.

Competencies will be informed by best practice Public Appointment Service Competency Frameworks for the Irish Public Service.

Be capable and competent of fulfilling the role to a high standard.

COMPETENCIES

• Team Work

• Customer Service and Communication Skills

• Information Management/Processing

• Delivery of Results

• Specialist Knowledge, Expertise and Self Development

• Drive and Commitment to Public Service Values

Post Summary / Job Purpose

The successful candidate will be appointed at Grade III level with appointee(s) having responsibility, under the general direction of a higher grade. The job-holder will have delegated responsibility as part of the overall administrative function. The Grade III (Clerical Officer) is a support position within MSL ETB and is assigned responsibility for the day to day operation of a work area. The post holder will promote and maintain best practice to ensure a quality service is delivered at all times.

Job Description

The role of the Clerical Officer is multifunctional and varied.

Duties will be within the scope, spirit and purpose of the job as directed by management.

PERSON SPECIFICATION

The ideal candidate should be able to demonstrate their ability to:

Key Competencies

Team Work

• Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate.

• Offers own ideas and perspectives.

• Understands own role in the team, making every effort to play his/her part.

Customer Service and Communication Skills

• Actively listens to others and tries to understand their perspectives/requirements/needs.

• Is respectful, courteous and professional, remaining composed, even in challenging circumstances.

• Communicates clearly and fluently when speaking and in writing.

Information Management / Processing

• Approaches and delivers all work in a thorough and organized manner.

• Follows procedures and protocols, understanding their value and the rationale behind them.

• Keeps high quality records that are easy for others to understand.

Delivery of Results

• Takes responsibility for work and sees it through to the appropriate next level.

• Completes work in a timely manner.

• Adapts quickly to new ways of doing things.

• Demonstrates initiative and flexibility in ensuring work is delivered.

Specialist Knowledge, Expertise and Self Development

• Develops and maintains the skills and expertise required to perform in the role effectively e.g. relevant technologies, I.T. systems, spreadsheets etc.

• Is committed to self-development and continuously seeks to improve personal performance.

Drive and Commitment to Public Service Values

• Strives to perform at a high level and deliver a quality service.

• Is thorough and conscientious, even if work is routine.

• Is personally honest and trustworthy.

• Upholds high standards of honesty, ethics and integrity.

The Office

The working week will be 35 hours per week pro rata, excluding breaks.

The holder of the office shall not engage in any gainful occupation, other than as an officer of MSLETB, to such an extent as to impair the performance of his or her duties as an officer of MSLETB or in any occupation which might conflict with the interests of MSLETB or which might be inconsistent with discharge of his or her duties as an MSLETB Officer.

Probation

The successful candidate shall serve a probationary period in accordance with the terms set out in MSL ETB’s Probationary Policy.

Salary

The salary shall be fully inclusive and shall be as determined from time to time. Holders of the office shall pay to MSLETB any fees or other monies (other than their inclusive salary) payable to or received by them by virtue of their office or in respect of any services which they are required by or under any enactment to perform.

€31,619 - €48,925 per year

Annual Leave

The annual leave allowance for the position of Clerical Officer is 22 days pro rata. This allowance is subject to the usual conditions regarding the granting of annual leave in MSLETB, is based on a five-day week and is exclusive of the usual public holidays.

Sick Leave

Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of relevant legislation and Department circulars.

Location / Base

The initial location of this position is the Finance Department - MSLETB Training Centre, Sligo. Mayo, Sligo and Leitrim Education and Training Board reserves the right to assign you to any location or base that is under the control of Mayo, Sligo and Leitrim Education and Training Board, as the need arises. Any change in location or base by Mayo, Sligo and Leitrim Education and Training Board will not be deemed as redeployment as provided for under the Public Service Agreements.

Start Date

MSLETB shall require a person to whom an appointment is offered to take up such appointment within a period of not more than 6 weeks and if they fail to take up the appointment within such period or such longer period as the MSLETB in its absolute discretion may determine, MSLETB shall not appoint them.