Clerical Officer, Telephonist

Purpose of role:

The purpose of this post is to provide Telephonist services to the hospital’s switchboard

Essential criteria:

• Have obtained a minimum of Leaving Certificate at Level 4/5 of the QQI Framework or equivalent qualification in line with the framework.
• Experience of working in a busy customer/patient service environment.
• Must be available to work a variety of shift patterns including weekends, evenings, nights (Including Public Holidays) The Switchboard Department operates 24/7, 365 days a year within a hospital environment.
• You must be flexible.
• Demonstrates satisfactory experience, which encompasses demonstrable similar skills to the position.
• Excellent communication skills both verbally and written.
• Experience with Microsoft package, i.e. Outlook and Excel etc.
• Experience of working within a fast paced and busy environment