Clerical Officer

The key features of the role are:

Clerical Officers in the Legal Aid Board carry out a range of duties which can vary with location and work assignment. They are often the first point of contact and source of information for clients of the Board. They provide essential clerical and administrative support to the Board’s Solicitors and Mediators. They make essential contributions as part of often quite small teams in the Board’s Centres around the country.

A Clerical Officer in the Legal Aid Board can fill many different roles across clerical support including but not limited to; drafting letters, collecting or giving factual information, making and checking calculations, preparing, scrutinising and verifying documents, statistics, records, etc. They are also the initial contact point for members of the public and can play a crucial role in informing the public about the Board’s services, and in directing them to other agencies that may be able to meet their needs.

Clerical Officer Level Competencies

Team Work

Shows respect for colleagues and co-workers

Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate

Offers own ideas and perspectives

Understands own role in the team, making every effort to play their part

Information Management / Processing

Approaches and delivers all work in a thorough and organised manner

Follows procedures and protocols, understanding their value and the rationale behind them

Keeps high quality records that are easy for others to understand

Draws appropriate conclusions from information

Suggests new ways of doing things better and more efficiently

Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc

Delivery of Results

Takes responsibility for work and sees it through to the appropriate next level

Completes work in a timely manner

Adapts quickly to new ways of doing things

Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes

Writes with correct grammar and spelling and draws reasonable conclusions from written instructions

Identifies and appreciates the urgency and importance of different tasks

Demonstrates initiative and flexibility in ensuring work is delivered

Is self reliant and uses judgment on when to ask manager or colleagues for guidance

Salary: €519.96 - €845.43 per week