Clerical Officer
The key features of the role are:
Clerical Officers in the Legal Aid Board carry out a range of duties which can vary with location and work assignment. They are often the first point of contact and source of information for clients of the Board. They provide essential clerical and administrative support to the Board’s Solicitors and Mediators. They make essential contributions as part of often quite small teams in the Board’s Centres around the country.
A Clerical Officer in the Legal Aid Board can fill many different roles across clerical support including but not limited to; drafting letters, collecting or giving factual information, making and checking calculations, preparing, scrutinising and verifying documents, statistics, records, etc. They are also the initial contact point for members of the public and can play a crucial role in informing the public about the Board’s services, and in directing them to other agencies that may be able to meet their needs.
Clerical Officer Level Competencies
Team Work
Shows respect for colleagues and co-workers
Develops and maintains good working relationships with others, sharing information and knowledge, as appropriate
Offers own ideas and perspectives
Understands own role in the team, making every effort to play their part
Information Management / Processing
Approaches and delivers all work in a thorough and organised manner
Follows procedures and protocols, understanding their value and the rationale behind them
Keeps high quality records that are easy for others to understand
Draws appropriate conclusions from information
Suggests new ways of doing things better and more efficiently
Is comfortable working with different types of information, e.g. written, numerical, charts, and carries out calculations such as arithmetic, percentages etc
Delivery of Results
Takes responsibility for work and sees it through to the appropriate next level
Completes work in a timely manner
Adapts quickly to new ways of doing things
Checks all work thoroughly to ensure it is completed to a high standard and learns from mistakes
Writes with correct grammar and spelling and draws reasonable conclusions from written instructions
Identifies and appreciates the urgency and importance of different tasks
Demonstrates initiative and flexibility in ensuring work is delivered
Is self reliant and uses judgment on when to ask manager or colleagues for guidance
Salary: €519.96 - €845.43 per week
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