Clinical Administrator

Job Summary

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Social & Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.

We are seeking applications from energetic and enthusiastic individuals to join our team for clinical administrator. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with Service Users on a daily basis. Candidates will contribute to enriching the lives of our Service Users.

Benefits of joining Nua Healthcare!

Company Pension

Specified Illness Cover

Comprehensive Induction process

Continuous Professional Development

Fantastic development & career opportunities

Life Assurance/Death-in-Service

Paid Maternity/Paternity Leave

Education Assistance

Employee Assistance Programme (EAP)

Working hours over a 7-day roster involving shift work

Bike to work Scheme.

Refer/Retain a friend bonus.

Discounts with Retailers - Nationwide

Job Objectives

▪ Live our Mission, Vision and Values.

▪ Providing administration support to Director of Services extending to entire department as directed.

▪ Coordinate Clinical appointments to support both Service Users and Clinicians.

▪ Create and maintain central file of all enquiries/new admissions/referrals.

▪ Create and maintain all SLA’s with HSE as directed by the DOS.

▪ Maintain up-to-date records retained in IT systems e.g. Penelope.

▪ Dealing with all correspondence, email, calls, reporting etc.

▪ Complex diary management where requested.

▪ Coordinating clinical meetings inclusive of both agenda and meeting minutes.

▪ Maintain and update accurate records of all incidents pertaining to Service Users across the business.

This list of key duties is not exhaustive.

Skills Requirement

Essential Criteria

▪ Experience working in a similar environment, preferably a social care setting.

▪ Excellent IT skills

▪ Extensive knowledge and understanding of technology required to complete the role.

▪ Ability to effectively and concisely communicate with team members,

management, external contractors, and any other key business relationships.

▪ Full Clean Driver’s licence

Key Competencies

▪ Excellent overall demeanour.

▪ An ability to empathise with and understand the needs of others.

▪ A strong desire to be ones best.

▪ Excellent organisational skills / self-motivated / self-starter.

▪ Excellent verbal, written communication, and IT skills.

▪ Willingness to work as part of a multi-departmental team.

▪ Willingness to learn.

▪ Dedicated, reliability and flexible approach to work.

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