Clinical Nurse Manager II Medical Assessment Unit/injury Unit

Purpose of the Post

The post of CNM2 has a pivotal role in service planning, co-ordinating and managing activity and resources within the Medical Assessment Unit and Injuries Unit at St Columcille’s Hospital.

The main responsibilities are Quality Assurance, Resource Management, Staffing and Staff Development, Practice Development, facilitating communication and professional/clinical leadership.

The post holder will be expected to develop pathways for the service users and co-ordinate clinics in consultation with other stakeholders so as to maximise the resources available.

The CNM2 MAU/IU will work as part of the multidisciplinary team to ensure the delivery of effective quality assured patient centred care.

Principal Duties and Responsibilities

Professional /Clinical

The Clinical Nurse Manager 2 (MAU) will:

• Manage patient care to ensure the highest professional standards using an evidence based, care planning approach.
• Provide a high level of professional and clinical leadership.
• Be responsible for the co-ordination, assessment, planning, delivery and review of service user care by all staff in designated area(s).
• Provide clinical care to patients attending the Centre Service.
• Provide safe, comprehensive nursing care to service users according to the Code of Professional Conduct as laid down by the Bord Altranais agus Cnáimhseachais na hÉireann (Nursing Midwifery Board Ireland) and Professional Clinical Guidelines
• Practice nursing according to:

o Professional Clinical Guidelines

o National and Area Health Service Executive (HSE) guidelines.

o Local policies, protocols and guidelines

o Current legislation

• Manage own caseload in accordance with the needs of the post.
• Participate in teams / meetings / committees as appropriate, communicating and working in co-operation with other team members.
• Facilitate co-ordination, co-operation and liaison across healthcare teams and programmes.
• Collaborate with service users, family, carers and other staff in treatment / care planning and in the provision of support and advice.
• Communicate verbally and / or in writing results of assessments, treatment / care programmes and recommendations to the team and relevant others in accordance with service policy.
• Plan discharge or transition of the service user between services as appropriate.
• Ensure that service users and others are treated with dignity and respect.
• Maintain nursing records in accordance with local service and professional standards.
• Adhere to and contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of patient care.
• Evaluate and manage the implementation of best practice policy and procedures e.g. admission and discharge procedures, control and usage of stocks and equipment, grievance and disciplinary procedures.
• Maintain professional standards in relation to confidentiality, ethics and legislation.
• In consultation with ADON and other disciplines, implement and assess quality management programmes.
• Participate in clinical audit as required.
• Initiate and participate in research studies as appropriate.
• Devise and implement Health Promotion Programmes for service users as relevant to the post.
• Operate within the scope of practice - seek advice and assistance from his / her manager with any cases or issues that prove to be beyond the scope of his / her professional competence in line with principles of best practice and clinical governance.

Health & Safety

The Clinical Nurse Manager 2 (MAU) will:

• Ensure that effective safety procedures are developed and managed to comply with statutory obligations, in conjunction with relevant staff e.g. health and safety procedures, emergency procedures.
• Observe, report and take appropriate action on any matter which may be detrimental to staff and/or service user care or wellbeing / may be inhibiting the efficient provision of care.
• Assist in observing and ensuring implementation and adherence to established policies and procedures e.g. health and safety, infection control, storage and use of controlled drugs etc.
• Ensure completion of incident / near miss forms / clinical risk reporting.
• Adhere to department policies in relation to the care and safety of any equipment supplied for the fulfilment of duty.
• Liaise with other relevant staff e.g. CNS infection control Occupational Therapist re appropriateness for procurement.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards.
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

Education and Training

The Clinical Nurse Manager 2 (MAU) will:

• Engage in continuing professional development by keeping up to date with nursing literature, recent nursing research and new developments in nursing management, education and practice and to attend staff study days as considered appropriate.
• Be familiar with the curriculum training programme for student nurses and be aware of the clinical experience required to meet the needs of the programme.
• Participate in the identification, development and delivery of induction, education, training and development programmes for nursing and non-nursing staff.
• Provide support and supportive supervision to front-line staff where appropriate.
• Supervise and assess student nurses and foster a clinical learning environment.
• Engage in performance review processes including personal development planning as appropriate.

Management

The Clinical Nurse Manager 2 (MAU) will:

• Exercise authority in the running of the assigned area(s) as allocated by the ADON.
• Provide the necessary supervision, co-ordination and deployment of nursing and support staff to ensure the optimum delivery of care in the designated area(s).
• Manage communication at Unit and departmental level and facilitate team building.
• Provide staff leadership and motivation which is conducive to good working relations and work performance.
• Promote a culture that values diversity and respect in the workplace.
• Formulate, implement and evaluate service plans and budgets in co-operation with the wider healthcare team.
• Manage all resources efficiently and effectively within agreed budget.
• Lead on practice development within the clinical area.
• Lead and implement change.

· Promote, facilitate and participate in the development of nursing policies and procedures. Monitor as appropriate and lead on proactive improvement.

• Contribute to the formulation, development and implementation of policies and procedures at area and hospital level.
• Ensure compliance with legal requirements, policies and procedures affecting service users, staff and other hospital matters.

· Manage and promote liaisons with internal / external bodies as appropriate e.g. intra-hospital service and the community.

· Actively participate in the Nursing Management structure by ‘acting up’ when required.

· Maintain all necessary clinical and administrative records and reporting arrangements.

• Engage in IT developments as they apply to service user and service administration.

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Each candidate must, at the latest date for receipt of completed applications for the post:

1. Professional Qualifications & Experience

· Be registered in the General Division of the Register of Nurses maintained by Bord Altranais agus Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland) or be entitled to be so registered

And

· Have at least 5 years post registration experience of which 2 must be in the Acute Hospital setting in an Emergency Department or Medical Assessment Unit.

And

· Have the clinical, managerial and administrative capacity to properly discharge the functions of the role

And

· Demonstrate evidence of continuing professional development at the appropriate level

1.Annual registration

i) Practitioners must maintain live annual registration on the appropriate/relevant Division of the register of Nurses and Midwives maintained by the Nursing and Midwifery Board of Ireland (Bord Altranais agus Cnáimhseachais na hÉireann) for the role

And

ii) Confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate (PSAC).

2.Age

Age restriction shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs.

3.Health

Candidates for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

4.Character

Candidates for and any person holding the office must be of good character.

Post Specific Requirements

Demonstrate depth and breadth of nursing experience in an Emergency Department or Medical Assessment Unit.

Other requirements specific to the post

Knowledge of or experience in behavioural change management is desirable.

Skills, competencies and/or knowledge

Candidates must demonstrate their competencies in the following areas;

Organisational and Management skills

• Demonstrate the ability to plan and organise effectively

· Ability to present information in a clear and concise manner

· Ability to attain designated targets, manage deadlines and multiple tasks

· Evidence of effective organisational skills including awareness of appropriate resource management

· Ability to be self-directed, work on own initiative

· A willingness to be flexible in response to changing local/organisational requirements.

• Demonstrate problem solving and decision making skills

Building and Maintaining relationships

• Demonstrate the ability to build, lead and manage a team

· Demonstrate strong interpersonal skills including the ability to build and maintain relationships, particularly in the context of MDT working

• Demonstrate strong communication and influencing skills

Professional Knowledge

• Demonstrate promotion of evidence-based decision making
• Demonstrate practitioner competence and professionalism
• Demonstrate an awareness of current and emerging nursing strategies and policies in relation to the clinical / designated area

Quality Services

· Ability to provide constructive feedback to encourage future learning

· Demonstrate initiative and innovation in the delivery of service

· Evidence of providing quality improvement programmes

· Awareness and respect for the patient’s views in relation to their care

· Evidence of conducting audit

· Evidence of motivation by ongoing professional development.

• Demonstrate resilience and composure
• Demonstrate openness to change
• Demonstrate integrity and ethical stance
• Demonstrate a commitment to continuing professional development
• Demonstrate the ability to relate nursing research to nursing practice
• Demonstrate knowledge of quality assurance practices and their application to nursing procedures
• Demonstrate an awareness of relevant legislation and policy e.g. legislation relevant to the service area, health and safety, infection control etc.
• Demonstrate an awareness of the Health Service Reform Programme
• Demonstrate a willingness to develop IT skills relevant to the role

Campaign Specific Selection Process

Ranking/Shortlisting / Interview

A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process.

Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Diversity, Equality and Inclusion

The HSE is an equal opportunities employer.

Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience.

The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition.

Read more about the HSE’s commitment to Diversity, Equality and Inclusion

Code of Practice

The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA).

The CPSA is responsible for establishing the principles to be followed when making an appointment. These are set out in the CPSA Code of Practice. The Code outlines the standards to be adhered to at each stage of the selection process and sets out the review and appeal mechanisms open to candidates should they be unhappy with a selection process.

Read the CPSA Code of Practice.

The reform programme outlined for the health services may impact on this role, and as structures change the Job Specification may be reviewed.

This Job Specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned.

CVs will not be accepted for this position, please complete and upload the application form attached to the job advert