Collections Network Officer

Randox Testing Services is the market leader in the provision of drug and alcohol testing services, working to ensure safety and wellbeing in the workplace. Due to the increased recognition of the importance of drug and alcohol testing in the workplace, and Randox Testing Services’ continued success, we are seeking to expand our collection team. We have a new career opportunity for a Collection Network Officer, based in Crumlin, NI with responsibilities covering the entire island of Ireland.

What does the Testing Services team do?

Randox Testing Services are specialists in the drug and alcohol testing industry. Operating under strict procedures governed by our ISO17025 accreditation, the team works closely with customers, health and safety teams, and human resources departments to maintain the health and wellbeing of employees and the wider public. By preventing the misuse of controlled substances and alcohol, and identifying individuals who require support with dependency issues, Randox Testing Services provides a critical service that protects all safety-critical industries.

Location: 34 Diamond Road, Crumlin, BT29 4QX. Travel throughout the island of Ireland is required.
Contract Offered: Full-time, Permanent
Working Hours / Shifts: 40 hours per week, Monday to Friday, 08:40 to 17:20. Additional on-call requirements, including evenings and weekends, apply.

What does this role involve?

This role is responsible for collections across the island of Ireland and for supporting the Collection Officer Manager/Trainer with administrative and training tasks. Key responsibilities include:

• Working as part of the RTS Collection Network Team to collect and process samples for drug and alcohol screening, as part of routine or on-call testing services.
• Being available to work outside core business hours and travel to any location across the island of Ireland in response to testing needs.
• Supporting the Collection Officer Manager/Trainer in training and performance monitoring of Collection Officers throughout Ireland, or elsewhere as required.
• Assisting with administrative duties, including processing Collection Officer invoices.
• Supporting the RTS Customer Trainer in delivering customer training presentations across Ireland or elsewhere as necessary.
• Performing any other tasks or projects assigned by management.

Who can apply?
Essential:

• Knowledge of Chain of Custody procedures and maintaining evidence continuity.
• GCSEs (or equivalent) in Maths and English (Grades A–C).
• Full UK driving licence with a willingness to travel throughout the UK, ROI, and overseas as required.
• Flexibility to work on an on-call rota.

Desirable:

• Experience in a training environment.
• Working knowledge of health and safety requirements.
• This advert may remain open for up to 30 days, although we may close it earlier if we receive sufficient applications to fill the role.