Commercial Assistant

Job Description

Responsibilities:

Customer and Client Support

• Creation and submission of Customer submission of New Line Forms and Promotional proposals

• Ensuring promotional calendars are maintained for allocated customer/brands

• Completing internal process forms – New Listing, Promotions, Price changes etc….

• Following up on promotional submissions with assistant buyers and account managers as needed

• Management of customer portals ensuring all pricing is correct

• Keeping master promotional tracker update date for allocated brands

• Customer recharges (Promotional and other Claims) and Accruals/Prepay

• Customer and Client Management support

Field Sales Operations

• Support as required by the Line Manager such as performance reporting and monthly field team briefing process

• General administration to support the efficient operation of field sales teams

General Business Support

• Generating analytics report to relevant business managers

• Trade Shows and Event Support

• General Team Office Support – Samples couriers, post, liaising with IT for new joiners set up, support in the management of the leasing fleet, etc…

Required Skills:

• The ability to use Excel to an advanced level in order to analyse sales performance data and produce reports for the sales team and external clients/customers.

• Good level of proficiency in IT systems i.e. Office 365, SAP etc..

• High level of numeracy

• The ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.

• The ability to autonomously manage and prioritise own workload in order to ensure accuracy, attention to detail and that deadlines are met as agreed.

• The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.

Career Experience & Qualifications

• Previous Administration experience in a busy office environment is essential (preferably in a similar role).
• Demonstrable experience in a client or customer-facing role is essential.