Communications, Digital Content and Learning Resource Support Worker

Reporting To

The Local Youth Partnership Co-ordinator and the Director of Quality Assurance for Further Education and Training (FET). The successful candidate will work collaboratively with the Youth Service, Quality Assurance and Technology Enhanced Learning Departments.

Nature of Position

Fixed-term, part-time contract until 31 December 2026. A probationary period will apply.

Continuation of the contract beyond this date will be subject to the availability of funding and ongoing programme requirements.

CMETB reserves the right not to extend or renew the contract where funding ceases or programme requirements change.

Place of Work

Cavan/Monaghan

Hours of Work

Monday to Friday – 28 hours per week

Salary Scale

€39,490 per annum (full-time equivalent), pro-rata for the part-time post.

Salary will be paid in accordance with such rates as may be authorised by the Minister for Education and Youth from time to time.

This is a non-pensionable position.

Annual Leave

23 days per annum (pro-rata for the part-time post).

The successful candidate will join the Local Creative Youth Partnership (LCYP) and Quality Assurance teams and will be based within the CMETB administrative region.

Travel throughout Counties Cavan and Monaghan will be required, and attendance at evening and weekend events may be necessary from time to time.

Key Duties and Responsibilities1. Programme Co-ordination and Stakeholder Engagement

• Assist in the planning, coordination and delivery of LCYP and Quality Assurance projects, programmes, workshops, consultations, meetings and events.
• Support engagement and communication with schools, youth organisations, community groups, statutory agencies, creative practitioners, arts organisations and other programme partners.

2. Communications, Digital Content and Learning Resources

• Maintain and update LCYP and Quality Assurance digital platforms and social media channels.
• Develop and schedule content promoting projects, opportunities, events and achievements.
• Assist in producing newsletters, reports, information materials, promotional resources and communication campaigns.
• Gather photographs, case studies, stories, creative outputs and evidence demonstrating programme impact.
• Apply instructional design models to programme content.
• Assist in the design, development and continuous review of digital learning resources, including presentations, graphics, videos, e-workbooks and online learning materials.
• Collaborate with colleagues and subject matter experts in the creation of engaging, inclusive and accessible learning content and experiences using digital technologies.
• Assist with storyboarding, scripting, content review processes and stakeholder feedback cycles.
• Ensure all digital content complies with CMETB branding standards, accessibility requirements, social media guidelines and organisational policies.

5. General Duties

• Provide a professional, responsive and customer-focused service to young people, stakeholders, staff and management.
• Work collaboratively with colleagues across CMETB departments and external organisations.
• Participate in team meetings, planning activities, PL&D and organisational initiatives.
• Undertake such other duties as may reasonably be assigned by management.

Essential Requirements

• Relevant experience in an office, programme, education, youth work, community, arts or similar environment, including organising meetings, projects, programmes or events.
• Strong organisational, communication and interpersonal skills, with the ability to manage competing priorities, meet deadlines and work independently and collaboratively.
• High level of digital literacy and IT competence, including Microsoft Office and experience or knowledge of digital media, content creation, communications, learning resources or instructional design tools such as Adobe Photoshop, Premiere Pro, InDesign, PowerPoint, Canva or other video editing software.
• Knowledge or experience of youth services, education, creativity, arts, community development, funded projects, stakeholder engagement or the voluntary sector.
• The successful candidate will be required to hold a full, valid driver's licence and have access to their own transport.

Competencies

The successful candidate will be required to demonstrate evidence of the following six competencies in their application.

Leadership Potential

• Is flexible and willing to adapt, positively contributing to the implementation of change.
• Contributes to the development of policies within their own area and the broader Department/Organisation.
• Seeks to understand the implications of taking a particular position on issues and how interdependencies need to be addressed in a logical and consistent way.
• Maximises the contribution of the team, encouraging ownership, providing support and working effectively with others.
• Formulates a perspective on issues considered important and actively contributes across a range of settings.

Analysis and Decision-Making

• Is skilled in policy analysis and development, challenging established thinking and adopting an open-minded approach.
• Quickly gets up to speed in complex situations, rapidly absorbing relevant written and verbal information.
• Uses numerical data skilfully to understand and evaluate business issues.
• Identifies key themes and patterns across different sources of information, drawing sound and balanced conclusions.
• Sees the logical implications of taking a particular position on an issue.
• Is resourceful and creative, generating original approaches when solving problems and making decisions.

Delivery of Results

• Assumes personal responsibility for and delivers agreed objectives and goals.
• Manages and progresses multiple projects and work activities successfully.
• Accurately estimates time requirements for projects and manages time efficiently, anticipating obstacles and making contingency plans.
• Maintains a strong focus on meeting the needs of customers at all times.
• Ensures all outputs are delivered to a high standard and in an efficient manner.
• Uses resources effectively and continually challenges processes to improve efficiencies.

Interpersonal and Communication Skills

• Communicates in a fluent, logical, clear and convincing manner, both verbally and in writing.
• Listens effectively and develops two-way dialogue quickly.
• Maintains a strong focus on meeting the needs of internal and external customers.
• Effectively influences others to take action.
• Works to establish mutual understanding to support collaborative working.
• Works effectively with others.

Knowledge, Expertise and Self-Development

• Clearly understands the role, objectives and targets and how they fit into the work of the unit and the Department/Organisation.
• Develops the expertise necessary to carry out the role to a high standard and shares this knowledge with others.
• Is proactive in keeping up to date with issues and key developments that may impact on their area, the Department and/or the wider public service.
• Consistently reviews personal performance and sets challenging goals and targets.
• Has significant expertise in their field that is recognised and utilised by colleagues.

Drive and Commitment to Public Service Values

• Consistently strives to perform at a high level.
• Maintains consistent effort under pressure and is resilient to criticism or setbacks at work.
• Demonstrates high levels of initiative, takes ownership of projects and demonstrates self-sufficiency.
• Is trustworthy and reliable.
• Places the citizen at the centre of all processes and systems.
• Upholds the highest standards of honesty, ethics and integrity.

Shortlisting

Shortlisting will take place on the basis of the information provided in the application.

During any shortlisting exercise, CMETB will examine applications and assess them against criteria based on the requirements of the position. It is therefore in the candidate's own interest to provide a detailed and accurate account of all qualifications and experience in the application.

Additional details will not be accepted after the application deadline.

Shortlisted candidates will be invited to attend a competency-based interview at CMETB Administration Centre, Market Street, Monaghan, Co. Monaghan, H18 W449.

The Selection Process May Include

• Shortlisting of candidates based on the information contained in their application.
• A qualifying preliminary interview.
• A presentation.

The Selection Process Will Include

• A competitive interview.
• Reference checking.