Community Cohesion & Involvement Officer

THIS ROLE IS FOR A FIXED TERM UNTIL 31 MARCH 2029, WHICH MAY BE EXTENDED OR BECOME PERMANENT AT A LATER STAGE IF BUSINESS REQUIREMENTS EXIST.

BAND: 5

JOB PURPOSE:
The Community Cohesion and Involvement Officer will assist in the delivery of NIHE Community Cohesion and Community Involvement Strategies, associated Action Plans, and develop the necessary components to deliver community cohesion within Housing Executive neighbourhoods. They will pro-actively promote Community Cohesion and Community Involvement across Northern Ireland.

REQUIREMENTS:
1. i) Hold a degree (Level 6*) or equivalent AND have a minimum of 1 year’s relevant experience in a customer support environment
OR
ii) Hold a BTEC Higher Cert/Diploma (Level 5*) qualification in Housing AND have a minimum of 1 year’s relevant experience in a customer support environment
OR
iii) Hold a BTEC Higher Cert/Diploma (Level 5*) or equivalent AND have a minimum of 2 years’ relevant experience in a customer support environment
OR
iv) Can demonstrate equivalent continuing professional development or experiential learning AND have at least 3 years’ relevant experience in a customer support environment

*Refer to Qualifications Framework for equivalencies

APPLICATION PROCESS
Application should be made using the on-line application form. Instructions on how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.

Candidates who require a reasonable adjustment to the application process should request this by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Guidance on the completion and return of applications is included in the Candidate Information Pack. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request.

LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.

It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.

The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.