Community Support Worker

BROTHERS OF CHARITY SERVICES IRELAND – WEST REGION

PERMANENT FULL-TIME COMMUNITY SUPPORT WORKERS

FAILTE COMMUNITY SERVICES, GALWAY CITY & COUNTY

JOB REF: 89108

A panel may be formed as a result of this process from which subsequent Permanent and Temporary Community Support Worker appointments may be made over the next 12 months within Fáilte Community Services.

Location:

Failte Community Services is a Community Outreach Programme which provides multi- disciplinary support to Adults with a Mild Intellectual Disability.

Many of those we support wish to live independently in Galway City and County, to access education, work/leisure activities and community day services for young adults graduating from school or training programmes as well as those needing support with making informed choices, daily life issues, relationships and health and well-being.

The service aims to promote independence through enabling adults to live a full and active life safely in their communities. This is achieved through the provision of therapeutic supports, frontline services and the promotion of meaningful community engagement. We work in on going partnership with people supported by the service and other agencies to maximise the use of community resources.

We provide a services which are person centred and individualised, adaptable and versatile in order to respond to the needs of people supported by the service. All the supports are underpinned by our BOC policies and procedures, Personal Outcome Measures, Assisted Decision Making (Capacity) Act 2015 and HSE Safeguarding Vulnerable Persons at Risk of Abuse.

The Role:

Community Support Workers provide a key-working supportive role and assist in the delivery of community support to individuals with Mild Intellectual Disability and sometimes a secondary diagnosis of Mental Health, some of whom may present with behaviours or lifestyles that can be deemed as challenging. This role comprises of mainly one to one working with individuals in the local community or sometimes in their own homes. A vital part of our Community Support Worker role is developing a community profile through; researching the local area, linking with local organisations and clubs, liaising with educational and training bodies and building positive and lasting relationships with all public and private services who assist the individuals we support to live independent lives in their communities. A major focus of the Community Support Worker role will also be encouraging and assisting individuals supported to develop their own life plans based around needs and interests. The Community Support Worker will work closely and inclusively with significant others involved in the individuals life such as family / next of kin and be supported and guided their practice by service social work, psychology, psychiatry and management when required.

Reporting/Responsible To:

Senior Staff/Team Leads/MDT where appropriate/Service Coordinator/Service Manager

Qualifications/Experience/Skills:

Ø Candidates must have a good general education. A recognised qualification appropriate to the field of intellectual disability is an advantage. QQI Level 5 or higher is desirable.

Ø Candidates must have a minimum of one years’ experience of working with individuals with an Intellectual Disability. Candidates must have a minimum of six months experience of working with individuals with Mental Health Disability or individuals who display behaviours that challenge.

Ø Candidates who will bring enthusiasm, professionalism, confidence and creativity to our services.

Ø Candidates must be able to demonstrate flexibility, communication and team-working skills, together with an enthusiasm for the post.

Ø IT skills are also required. FCS use online tools for report writing, recording, planning and dissemination of information.

Ø Candidates must have access to their own vehicle and hold a full clean Driving Licence (Class B), which is an essential requirement of this post.

Ø Candidates from outside the EU must also hold the required permits to work in this area.

Ø Fluency in verbal and written English is an essential requirement of this post.

Working Hours:

Permanent part-time Community Support Worker x 1 post – 16 hours per fortnight

Permanent full-time Community Support Worker x 4 posts

All full-time posts are 78 hours per fortnight based a 14 day duty roster. The service provision is guided by the people we support and in line with this, hours of support are offered between 8am and 8pm with some weekend work required.

The Brothers of Charity model of service is based on Personal Outcome Measures requiring employees to be flexible in their working hours in order to ensure the provision of high quality services for each individual.

Annual Leave:

22 days per annum

Remuneration:

Department of Health Care Assistant (Disability Services) salary scale (01/08/2025):

€34,036 x 11 increments - € 46,652 (Max) pro rata per annum. Long Service Increment (LSI)

€47,454 pro rata per annum is payable after 3 years on the maximum of the scale. Additional

payments will be made for weekends, public holidays and night duty when worked.

Probation:

A probationary period of nine months from the date of appointment applies to the post. Employment may be terminated at any time during the probationary period should the employer find that the appointee is unsuitable to continue employment. The probation period may be extended at the Employer’s discretion.

Travel:

The person appointed must provide his/her own car and must furnish an indemnity from

Insurers in favour of the employer. Travelling expenses at the appropriate rate will be paid

in respect of travel necessarily performed in the discharge of duty. The successful candidates will be expected to drive the service vehicles as required.

The successful candidates will be expected to drive the service vehicles as required.

To view full job description please see attachment below.

Informal enquiries to Richard Humphreys, Area Manager or Gary Flannery, Service Coordinator on 091 755231

The closing date for receipt of all applications on-line is 5pm, Friday 23rd January 2026

Interview date will be February 2026

The Brothers of Charity Services Ireland is an equal opportunities employer

INDW