Concession Manager

GET TO KNOW US

Forever New is a fast-growing international fashion clothing and accessories brand. With more than 300 stores and a vast online presence across the globe, we have developed a strong community of fashion-lovers, designers, innovators, experts and creatives who have taken us from Australia to the world.

KNOW THE ROLE

You will thrive in a busy environment and be an experienced, inspirational leader! As our Concession Manager, you will be responsible for managing and driving the Forever New concession within Brown Thomas Galway.

In return for your passion and outstanding performance across all key performance indicators, you will be rewarded with the opportunity to grow your career within a fast growing, Australian owned brand.

To succeed in this role, you must be motivated by driving sales and creating a team environment that is buzzing with excitement. Being passionate about your people, you will provide your team with training and development to further their individual growth and maximise the stores performance.

KNOW WHAT WE’RE LOOKING FOR

• Retail store management experience is a must!
• Proven ability to achieve sales, wages and shrinkage targets
• Passion for coaching and leading teams
• Exposure to performance management
• A strong communicator with a focus on customer service
• Effective roster management
• Previous visual merchandising ability
• Understanding of fashion and trends

KNOW WHAT’S IN IT FOR YOU

At Forever New, our people are at the heart of everything we do. We operate a fast-paced retail environment rapidly expanding across the globe, but by the same token, we're all about a healthy, flexible work-life balance. That's why, as part of the Forever New family, you'll enjoy plenty of exciting rewards and benefits.

The perks:

• The opportunity to grow your retail fashion career within Forever New
• A fun dynamic environment and a friendly team
• To be part of a progressively growing global company
• Staff Discount
• Staff Business Dress.

Whether we’re designing our latest fashion collection, expanding into a new international market, or providing expert styling advice to our loyal customers, these are a few of the rules we live by:

• Think Customer
• Respect for all
• Keep it Simple
• Take Responsibility
• Act with Pace
  
  
  

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

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