Content Editor (Higher Executive Officer)

Equal opportunities

We are an equal opportunities employer. We are committed to employment policies, procedures and practices that do not discriminate because of a person’s gender, civil status, family status, age, disability, race, religious belief, sexual orientation or membership of the Traveller community.

We aim to create a diverse, inclusive and rewarding place to work. We believe that we benefit from the different backgrounds, experiences and perspectives of our staff. We encourage talented people from all backgrounds to join our organisation.

Career development

As a Content Editor at the RTB, you will have opportunities to grow your career and to experience a wide range of responsibilities. You will deal directly with RTB staff, stakeholders and members of the public helping to respond to their queries and to resolve issues. You may also have the opportunity to broaden your skillset by taking part in groups and projects outside of your formal duties.

At the RTB, we recognise and value the contribution of our staff, and we continually invest in their development. Our work environment supports staff and provides opportunities for personal and professional development.

Your work at the RTB will make an important contribution to delivering a fair rental sector that works for the people of Ireland. You will work together with a team of experienced colleagues who are experts in rental law and regulation.

Benefits

Your benefits as a Content Editor will include:

• Hybrid working environment with flexible working hours (potential to accrue additional flexi leave of 1.5 days per month).

• Public sector pay rates with incremental progression (Higher Executive Officer level).

• Generous annual leave – 29 working days per year, rising to 30 after five years’ service at the grade.

• Public sector pension scheme membership.

• City centre location which is easily accessible by public transport.

• Career progression and cross-skilling opportunities.

• Educational supports though employer sponsored academic education, paid study leave, and in-house training and development programmes.

• Access to Taxsaver travel tickets.

• Access to Bike-to-Work Scheme and bike storage.

• Confidential counselling services provided as part of our Employee Assistance Service (EAS).

About the role

The RTB invites applications for the position of Content Editor. Appointment to this position is on a permanent basis and is subject to satisfactory completion of probation.

The Content Editor will be a key member of the RTB Communications and Engagement Team. We are looking for an accomplished writer and storyteller to develop high quality content for use across all RTB communication and engagement channels.

The successful candidate will have a proven ability in managing multiple projects and deadlines in a fast-paced environment.

Who will I report to?

The Content Editor will report to the Head of Communications and Engagement. The successful applicant will also advise and interact with the Executive Leadership Team and staff at all levels in respect of matters related to their areas of responsibility.

What will my responsibilities be in this role?

The successful candidate will write clear, concise content for all RTB communication channels. Their work will make it easier for the public and key stakeholders to access the information and services they need through the RTB website and other communication channels.

The Content Editor will create content in a variety of formats including website content, fact sheets, FAQs, newsletters, press releases, presentations, emails, social media posts, video scripts and publications such as research reports and annual reports.

Key responsibilities will include:

• Creating high-quality written content that aligns with organisational objectives, brand guidelines and tone of voice.

• Writing core content for the RTB website, working closely with RTB colleagues.

• Writing video scripts and story boards.

• Creating and delivering digital campaigns to promote RTB supports and services.

• Developing weekly social media post plans.

• Developing content plans and writing copy for quarterly newsletters.

• Developing content plans and writing copy for the RTB’s annual report.

• Writing research summaries.

• Writing factsheets and explainers on rental rights and responsibilities.

• Speech writing for RTB events.

Supplier Management

The successful candidate will also liaise with suppliers to develop marketing assets and successfully implement campaigns. Duties will include:

• Preparing briefs for creative suppliers such as photographers, videographers and graphic designers.

• Providing feedback on work to ensure the delivery of high-quality final products such as publications and videos.

Stakeholder Management

The successful candidate will liaise with colleagues across the RTB to develop marketing assets, campaigns and content. Duties will include:

• Working with business units to understand communication needs and to develop Plain English content.

• Providing training on Plain English principles to RTB colleagues.

People Management

• Lead, organise and manage staff in the delivery of Communication and Engagement activities.

• Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results.

• Analyse and prioritise the workload of team members aligned to the different projects.

• Ensure staff are aware of the applicable legislation/organisational policies/business processes and are appropriately trained on role requirements.

• Manage and mentor other team members as required. Provide guidance in order to motivate and empower team members to achieve maximum performance.

• Manage the Performance Management Development System (PMDS) for direct reports, identifying personal training and support needs.

Other

• Deputise, when required, for the Head of Communications and Engagement ensuring the efficient running of the function.

• Take part in other RTB projects and initiatives as required.

• Attend and contribute to all relevant meetings as appropriate to the role.

• Act as the primary knowledge resource and key contact point in assigned organisational unit.

• Maintain strong, up-to-date knowledge of technical and legislative developments and regulations as related to business unit and disseminate this as required.

Note: The functions and responsibilities assigned to this position may be changed from time to time based on organisational requirements. The person appointed must be flexible and be prepared to fulfil other roles and responsibilities at a similar level within the organisation. The responsibilities outlined in this job description should not be regarded as comprehensive in scope and may be added to or altered as required, in line with the business requirements of the organisation. Some out of hours and weekend work may be required in this role.

Am I eligible to apply?

To apply, you must, on the latest date for receipt of completed application have:

• At least 5 years' experience working in journalism, communications or other similar role.

• A relevant third level qualification in journalism, public relations, marketing, communications or similar field.

• Demonstrate possession of the essential skills/competencies identified as being essential for the role (see below).

• Be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Essential skills and experience

All candidates must have:

• Excellent copy writing and editing skills.

• Strong attention to detail, and a commitment to maintain and enforce high standards.

• Understanding of editorial requirements, including SEO fundamentals.

• Basic knowledge of digital marketing strategies, concepts and best practices.

• Experience of developing social media content.

• Excellent IT skills.

• Strong relationship building and interpersonal skills.

• Ability to collaborate across teams and disciplines, work independently, manage competing priorities, thrive under pressure and meet tight deadlines.

Desirable attributes

In addition to the essential requirements, it is desirable that candidates have:

• Plain English training.

• Proficiency in Irish language.

Key terms and conditions for this role

Below is an overview of the key terms and conditions for this role. If you are successful in this competition, your full terms and conditions will be set out in your employment contract.

Panel, term and probation period

At the end of this competition process, the RTB will form a panel for the post of Content Editor. We may fill current and future, permanent and specified or fixed-term Content Editor vacancies from this panel.

The panel will include all successful applicants in order of merit. The panel will remain in place for 12 months from the date it is established. If you are appointed from the panel, this can be on a permanent or fixed-term basis as a public servant. We reserve the right not to use this panel to fill a Content Editor role where a post requires specific skills.

Any appointment is subject to successfully passing your probation period (standard probation period is 10 months). In certain situations, the RTB can extend your probationary period.

During your probation period, your line manager will review your performance to determine if you have:

• Performed in a satisfactory manner; and

• Been satisfactory in general conduct.

The RTB will decide if you have passed your probation based on your performance against the criteria above. We will explain our probation process in more detail to successful candidates when they begin work with the RTB.

Notwithstanding the paragraphs in this section, your probation period can be ended at any time before the end of your contract term by you, or by the RTB, in line with the Minimum Notice and Terms of Employment Acts 1973 to 2005.

Location

Your usual place of work will be at RTB offices in O’Connell Bridge House, D’Olier Street, Dublin 2.

Under the RTB’s Blended Working Policy, all employees are required to attend at RTB offices on, at least, two days per week to be agreed with their line manager. Additional in-person attendance may also be required depending on role and business need. The RTB’s Blended Working Policy is under review and current arrangements may change in the future.

During the probation period (10 months), a minimum attendance of 3 days per week in the RTB office will be required.

Salary Scale

€56,047 – €74,112 per year

Annual leave

29 working days per year, rising to 30 after five years’ service at the grade. Your annual allowance is subject to the usual conditions regarding the granting of annual leave. It is based on a 5-day week and does not include public holidays.