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Content Reviewer Turkish

AccentureDublin

Description:

The will be responsible for processing and investigating terms of service, fraudulent and Spam-related violations. The position is expected to complete content reviews in a timely and precise manner. Service more than 680 million members worldwide, you will support our client in keeping a professional and safe platform. The ideal team members are proactive, motivated, organised and possess a global perspective in a fast-paced, team-orientated environment.

Responsibilities:

  • Research and resolve all issues related to spam, account takeover and terms of service violations
  • Interpret and enforce clients content policies
  • Remain up to date on key work flow changes, operations guidelines and policy updates
  • Effectively identify problems and issues by performing relevant research using the appropriate tools
  • Communicate effectively and concisely with internal partners
  • Provide feedback to management regarding necessary changes and updates; including but not limited to policies, technical issues

Maintain and promote a positive attitude while meeting productivity and quality goals


Preferred Qualifications:

  • 0-2yrs experience with content policy or anti-abuse operations or other related areas
  • Passion for keeping our users safe while protecting free speech
  • Knowledge of social media and the technologies that support it
  • Familiarity with internet policy and content moderation environments
  • Strong written and spoken communication skills
  • Ability to work flexibly and to exercise good judgment in a high-pressure environment
  • Well-developed sense of urgency and follow-through
  • Demonstrated capacity for critical thinking and analysis. Strong attention to detail
  • Superior time management skills and ability to meet deadlines with minimum supervision
  • Self-starter with the ability to work independently and on multiple initiatives at the same time
  • Excellent interpersonal, written and spoken communication skills
  • Proven ability to self-manage career performance and professional growth
  • Competency in excel, SQL and other technical skills are a plus
  • Experience using MS Office
  • Fluency in Turkish and English

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