Contract Support Coordinator

Job Purpose:

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team in Limerick. The successful candidate will provide exceptional customer service and deliver comprehensive financial, administrative, and operational support to both the client and the contract. This role plays a key part in ensuring strong commercial performance, maintaining accurate financial reporting, supporting compliance requirements, and driving operational efficiency across the contract.

What You’ll Do:

• Identify and support the implementation of cost-saving opportunities to help maximise customer and GWS financial savings targets.
• Drive high-quality commercial performance through an understanding of contractual commitments, effective procurement practices, and the use of preferred suppliers.
• Support the preparation and delivery of monthly Contract Reviews, including compiling review packs, conducting supplier surveys through MySupplier, preparing Customer Monthly Management Reports, and supporting subcontractor reviews.
• Coordinate site inductions and organise training activities for the team.
• Provide helpdesk support, including logging, distributing, and closing planned maintenance and reactive work orders within the required systems.
• Continuously improve systems and processes to maximise efficiencies for both the customer and GWS.
• Update labour allocations to ensure accurate client reporting and liaise with clients regarding invoice payments.
• Coordinate the billing process, including margin calculations, invoice creation, and submission to clients.
• Prepare and review management reports including P&L, Work in Progress (WIP), Debt, Open Purchase Orders (OPOs), and Invoice Pool reports.
• Raise and review purchase orders, track expenditure, process supplier invoices, resolve invoice queries, and support debt collection activities in line with contractual terms.
• Ensure compliance with company policies and procedures.
• Submit weekly reports covering WIP, Debt, Invoice Pool, and OPO updates.
• Support strong financial performance and contribute to positive contract P&L outcomes.
• Coordinate subcontractor documentation and ensure statutory compliance with QHSE requirements.
• Produce ad hoc reports as required by the Business Unit, Finance team, or management, and support work management system reporting.
• Log hazards and customer feedback through the QHSE Management Portal.
• Maintain eLogbooks and ensure logbook compliance requirements are met.
• Manage timesheets, maintain attendance records, arrange agency cover when required, and submit working hours through the relevant portal.
• Obtain supplier quotations and upload them to internal systems for client approval.
• Manage stationery supplies and maintain relevant portals and databases as required.

What You’ll Need:

• Leaving Certificate qualifications, including passes in Maths and English, or equivalent qualifications.
• Strong IT and systems skills with the ability to produce accurate reports and maintain robust data records.
• Excellent written and verbal communication skills, with the ability to build effective working relationships with clients, suppliers, and colleagues at all levels.
• An understanding of business and customer-facing environments and experience working within a high-performing team.
• Strong attention to detail with a results-focused approach to work.
• Excellent organisational and time management skills, with a commitment to continuous improvement.
• Ability to work effectively both independently and as part of a team.
• A professional, confidential, and discreet approach.
• Ability to remain calm under pressure while managing changing priorities and operational demands.