Corporate Account Manager

Here at Three, we’ve done things differently since day one.

We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we operate, and the thrill of making bold moves is exhilarating and addictive. Magic happens when we power the connections that millions value, and you can feel it… When these things combine, phenomenal things happen. We encourage our employees to face their weaknesses, to really open themselves up to new tasks and projects in a supercharged and rich learning environment. We want you to become the best version of yourself.

Join us as a Corporate Account Manager 

The Corporate account manager will be both field and office based, with a portfolio of clients. The position has a target based on up selling a suite of Three products and services to existing Three customers along with base retention. Account Managers will be tasked with minimising churn by developing relationships and loyalty to Three within their account base. The role carries a Revenue target, base retention and ICT/FWA margin sales targets.

What else it involves

• Constant practice and execution of World Class Account Management.
• Achievement of all relevant KPIs.
• Responsible for the delivery of all revenue & profitability targets.
• Deliver "best in class" customer satisfaction across account base.
• Understand the strategic business drivers & direction of our customers, to develop service solutions to support their future requirements.
• Identify & develop integrated solution opportunities.
• Develop a strategic sales plan for all accounts that support the achievement of all retention, revenue & incremental margin targets.
• Deepen and widen the key contact relationships within the account base.
• Develop & execute an event management plan for all strategic customers.
• Engage the full Partner ecosystem to ensure our Market position is well understood.
• Understand the future of communication & ICT solutions within the Enterprise segment and the impact of it.
• Demonstrate with customers an understanding of integrated communication networks & ICT services.
• Adherence to governance to ensure we create a commercially realistic & sustainable business.
• Support the Corporate sales team with all strategic problem solving.

Skills we're looking for

• Experience Corporate Account selling experience in a similar customer facing role within the Telecoms/ICT industry.
• Ability to clearly demonstrate where and how you have exceeded Budgets and targets.
• High Performance is the benchmark.
• Proven track record of Senior/Director level relationship management.
• Networking & technical skills (with broad telecom/ICT experience) desirable.
• Ability to build networks at all levels internally/externally, drive collaboration and develop cross functional cooperation.
• Previous experience in managing virtual teams & the ability to engage them successfully.
• Excellent communication and presentation skills.
• Strong Commercial acumen with the ability to understand how we can exploit the revenue stream.
• Excellent influencing and interpersonal skills, with the ability to foster relationships at all levels internally and externally.

Personal Characteristics

• Self-Starter
• Energetic & enthusiastic with the ability to energise & enthuse others
• Strategic mind-set with ability to execute against plan
• Understanding of the customer, their business and their goals
• Emotional Intelligence
• Technical Knowledge
• Team Player & Collaborative Approach
• Drive, Motivation & Hunger for success
• Commercial & Financial Acumen
• Strong Communication Skills

Benefits of Working at Three 

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our Dublin head office location (office based 3 days per week) 
• Competitive salary, commission structure & pension contribution 
• 25 days holidays plus 2 company days 
• Annual Leave buy or sell (buy or sell up to 5 days AL each year) 
• Healthcare Insurance through our flexible benefits programme 
• Life assurance, phone & laptop, subsidized canteen 
• Access to learning & development tools 
• Free on-site parking 

There’s a lot more to us than meets the eye. 
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal.
Apply now at: https://www.three.ie/careers #Jobs 

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. 

If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply!

If you require reasonable adjustments for your interview, please let us know when scheduling your interview. Apply now at Three a Phenomenal career awaits!