Customer Assistance Representative

Responsibilities

What You’ll Be Doing

• Delivering exceptional customer service in person, by phone, and via email
• Managing vehicle bookings and fleet systems
• Building strong customer relationships and supporting account management
• Handling administration, problem-solving, and operational tasks
• Helping the business grow by giving you the chance to boost income and cut costs
• Working both independently and as part of a fast paced high-performing team

Qualifications

What We’re Looking For

• Strong communication and customer care skills
• A flexible approach to work
• Experience handling enquiries via email, phone, and face-to-face
• A Full Irish Manual Driving Licence is required for this role 
• Business-level IT skills (Excel, Outlook, etc.)
• Ability to pass a security check (criminality, financial, and employment references)
• In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system. 

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