Customer Order Administrator

Vertiv are a global provider of critical digital infrastructure and continuity solutions. Vertiv, Ireland is focused on solving the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions. 

As the Customer Order Administrator for Vertiv, you will use your business acumen and industry knowledge to ensure that the Vertiv orders will be managed according to the company’s policies and procedures. This role is responsible for end-to-end process from order validation until revenue/billing, ensuring high quality of data and achieving KPIs and Service Level agreed.

RESPONSIBILITIES

• Order forms validation.
• Sales order entry management processed in company system Oracle
• Delivery date negotiations, updates, tracking of changes
• Invoicing and claims
• Responsibility for customer interface, on all aspects of the assigned projects, with support from various internal departments

QUALIFICATIONS

• Education: University degree, but not mandatory
• Experience
• Language skills: English at advanced level & and any other language is a plus

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development