Customer Service Advisor

M3 Talent SolutionsDublin€25,000 per yearFull-time

Customer Service Advisor

 Salary: €21,250 Salary + €3750 Location Allowance - €25,000

Hours: 37.5 per week - 9am - 5pm, Monday - Friday

Location: Blackrock Office or Stephen’s Green Office

Do you enjoy solving problems and delivering superior customer service?

We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future.

Let us tell you more about this great opportunity: Our Client is currently hiring Customer Service Advisors for their leading banking account.

Reporting to the Team Leader, this role provides a fantastic opportunity to join our team on a full-time permanent basis.

How you will spend your day:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Our ideal candidate:

  • Previous Customer Service experience
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential - Word & Excel
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Employee Benefits include:

  • Wellbeing programme focused on our people’s health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

Apply now to receive an information call.

Start dates within the coming weeks.

Apply Now

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