Customer Service Advisor

A permanent vacancy currently exists within Mid and East Antrim Borough Council for the following post and applications are invited from suitably qualified and experienced candidates:-
Customer Service Advisor (Helpdesk)
37 Hours per week
Scale 4, SCP 9-13, £26,409 - £28,163 per annum
Location: Ballymena

MAIN PURPOSE OF THE JOB

• Be part of a core multi skilled Customer Service Team for Waste; committed to attaining the highest possible standards of customer care.
• Provide information, advice and guidance in a timely and efficient manner.
• Act as an ambassador for Waste Operations ensuring that all customers always receive a professional and comprehensive level of service.

PLEASE NOTE:  Only application forms containing all the information, which has been sought, will be considered. 
The shortlisting panel will base shortlisting decisions on the information contained within the Essential Criteria narrative sections of the application form. It is the applicant’s responsibility to provide sufficient relevant information including dates in this section of the form for each criteria. 
Applications will only be accepted on the application forms provided; Curriculum Vitaes will not be accepted.

Closing date for receipt of completed applications is Monday, 23rd June at 4.00pm.

Mid and East Antrim Borough Council is an Equal Opportunities Employer