Customer Service Agents - Summer 2023

 **New €28,800 p/a CSA pay €12.50 per hour **

Ryanair are recruiting for Customer Service Agents to join our Ground Operations Team at Dublin Airport in advance of summer 2023.

Apply today for an immediate interview and a start date to suit you in advance of our Summer 2023 operation.

These roles are Full-Time positions with our approved manpower agencies, where the successful candidates will be working as part of a large team to ensure that our flights depart on-time. No previous airport experience is required as our fantastic training team will prepare you for your new role with both classroom and practical training.

Please note this a shift-based role with shifts based around our busy flight schedule (days, evenings, weekends, nights and public holidays)

Based in Dublin Airport, you will be work as part of a team with duties including:

• Assisting passengers at the check-in and the bag drop area.
• Baggage processing
• Reservations and ticketing
• Boarding of flights
• Ensuring all immigration regulations are adhered to
• Provision of passenger assistance, handle customer complaints and other duties as assigned
• Ensure all Ryanair flights are turned around in 25 minutes

This is a shift based role with shifts around the flight schedule

Requirements

• Unrestricted right to live and work in the EU.
• Pass a 5-year security background check.
• Previous experience in a customer facing role is desirable but not required.
• Excellent communication and good written / verbal English language skills.
• Adhere to Ryanair’s grooming standards.

Successful candidates will be required to complete a full 5 year background check in order to obtain a Dublin Airport ID.

Benefits

• Salary up to €28,800 (includes performance related bonus)
• Additional skills allowances available
• Fixed roster pattern of 4 days on 2 days off
• Full training and uniform supplied
• Flight benefits
• Discounted parking at Dublin Airport (subject to availability)
• Staff discounts at The Loop, Dublin Airport

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