Cyber Security Operations Analyst

PobalNationwideFull-time

Role Requirement 1

Security Operations & Monitoring (Primary Focus)

  • Operate and monitor security tooling including SIEM, EDR/XDR, antivirus, email, and cloud security platforms.
  • Triage, investigate, and respond to security alerts and events, escalating confirmed incidents in line with incident response procedures.
  • Support containment, remediation, and recovery activities, maintaining accurate incident records, timelines, and evidence.
  • Contribute to post‑incident reviews and continuous operational improvements.

Role Requirement 2

Vulnerability, Patch & Asset Management

  • Support vulnerability scanning across infrastructure, cloud platforms, applications, and endpoints.
  • Maintain visibility of in‑scope assets, ensuring systems are onboarded to scanning and monitored appropriately.
  • Review, triage, and track vulnerability findings, coordinating remediation with ICT teams and suppliers in line with agreed SLAs.
  • Validate remediation through re‑scanning and follow‑up checks, escalating overdue or high‑risk issues as required.
  • Support patch management activities by monitoring compliance and highlighting gaps or failures.

Role Requirement 3

Endpoint, Platform & Control Effectiveness

  • Support the deployment, configuration, and ongoing health of endpoint and platform security controls, including EDR, antivirus, and baseline hardening.
  • Perform routine checks to ensure security controls are operating effectively across environments.
  • Assist with onboarding new or changed systems from an operational security perspective, ensuring appropriate logging, monitoring, and protection controls are in place.
  • Identify misconfigurations or control failures and work with relevant teams to remediate.

Role Requirement 4

Security Assurance, Awareness & GRC / Cross

Team Support

  • Assist with security awareness initiatives, including phishing simulations and training campaigns, promoting secure operational practices.
  • Provide operational support to audit, compliance, and risk management activities, including evidence gathering and validation of control operation.
  • Support penetration testing activities, including coordination, validation of findings, and tracking remediation actions.
  • Provide day‑to‑day security operational support to ICT teams and business users, and provide cross‑cover between Operations and GRC during incidents, audits, or peak workload periods.

Required Experience

  • 1 - 3 year experience in a cyber security, IT operations, or ICT support role with security responsibilities.
  • Practical exposure to cyber security concepts such as threat detection, incident response, and vulnerability management.
  • Familiarity with security tools and technologies (E.G., SIEM, EDR, Firewalls, Antivirus, EDR/XDR, vulnerability scanners)
  • Understanding of networking fundamentals, operating systems (Windows/Linux), and security concepts.
  • Awareness of security frameworks and standards such as ISO 27001, NIST, or similar.
  • Experience creating and following security policies and procedures in an operational environment.
  • Strong analytical and troubleshooting skills with the ability to prioritise operational security issues.
  • Awareness of threat intelligence concepts and how they inform security operations.
  • Clear written and verbal communication skills, particularly when documenting incidents or explaining technical issues to non‑technical stakeholders.
  • Ability to explain complex topics to those without a technical background. 

Desirable

  • Experience supporting security awareness or phishing simulation platforms.
  • Exposure to public sector or regulated environments.
  • Experience working with third‑party suppliers or managed security services.
  • This role will require one day per week in the Dublin office.

Qualifications

  • Relevant third level IT qualifications (e.g. Degree, Diploma) or equivalent technical certification is essential.

Desirable

  • CompTIA Security+
  • ISO27001 Lead Implementor/Auditor
  • Microsoft SC or AZ Certifications
  • ISC2/ISACA Certifications

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