Day Porter

Day Porter – 4* Grand Hotel, Malahide

We are looking for a full-time Day Porter to join our team. The ideal candidate will have previous experience working as a porter within a hotel environment.

As a Day Porter, you will play an important role in creating a warm and welcoming experience for our guests from the moment they arrive. You will be one of the first members of our team they meet, so a friendly attitude, professional manner and excellent customer service skills are essential.

Key Responsibilities:

• Welcome and greet guests in a warm, friendly and professional manner.
• Assist guests with their luggage on arrival and departure, including delivering luggage to guest bedrooms.
• Assist guests with any requests and provide helpful information about the hotel and its facilities.
• Maintain a clean, tidy and welcoming lobby and public areas throughout the day.
• Assist with moving luggage, deliveries and other items around the hotel when required.
• Support the Food & Beverage team by helping to clear and tidy tables during busy periods.
• Assist other hotel departments where required to ensure the smooth running of the hotel.
• Maintain a high standard of presentation and ensure guests receive excellent service at all times.
• Follow all hotel health, safety and security procedures.

What We’re Looking For:

• A friendly, welcoming and positive attitude.
• Excellent customer service and communication skills.
• A professional and well-presented manner.
• Ability to work well as part of a team and use initiative when required.
• Comfortable working in a busy hotel environment.
• Physically able to assist with luggage and remain active throughout the shift.
• Previous hotel or customer service experience is an advantage, but full training will be provided.

Perks of joining the team:

We have a very friendly and helpful team and we hope you will fit right into our family. We provide:

· Excellent working conditions

· Great Remuneration package

· Meals on duty

· Complementary Staff parking

· Staff recognition & awards

· Staff events

· Discounted Health Insurance

· Family and Friends discounted rates

· Taxsaver Scheme

· Cycle to work Scheme

· Cash saving scheme

· Discounted Doctors Scheme

· Discounted dry cleaning service

· 'Refer a friend' scheme